• Customer

    Unable to add items to cart using mobile

    Posted by: scrapbookme Dec 12, 2023 at 22:49 (a year ago)
    Customers unable to add items to cart using mobile. When using the web I can select the variation of a product and then add it to the cart. The same items when I select the variation of the product, the add to cart stays grayed out and I am unable to add item to cart. As an example https://ocaiden.com/product/sage-muslin-minky-blanket/ I am unable to add this item to my cart using mobile, but can add the item to the cart using the web. I checked all items as well and I am unable to add any item to the cart using mobile only web. Please need fixed ASAP this is effecting production

  • Customer

    Posted by: scrapbookme, Dec 13, 2023 at 18:38 (a year ago)

    I had to clear cache on hosting
  • Admin

    Posted by: james, Dec 14, 2023 at 01:36 (a year ago)

    Hi,
    it's working now, right?
    Because we have checked and seen that: still can add product to the cart in both mobile or desktop mode.
    You may check the video in the secret information below:
    Regards,

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