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  • Customer

    Logo with poor resolution and translate string address and logout

    Posted by: cubomagico Nov 27, 2023 at 17:42 (a year ago)
    Hello,

    I check that the theme does not have a logo size option, I add the logo with the size already defined, but it always loses quality. Can you indicate which size is right to have good quality?

    I also need help to translate 2 strings, I have already updated all plugins, including woocommerce and the theme to the latest version. But the word address and log out of the login menu do not change.

    Captura-de-ecra-2023-11-27,-as-17.33.47-6564d50b86db0.png
  • Admin

    Posted by: james, Nov 28, 2023 at 03:19 (a year ago)

    Hi,
    Please check the information which you have sent to us. The password for login WP-admin may be wrong, please send it again.
    Hope to hear from you soon.
    Regards
  • Customer

    Posted by: cubomagico, Nov 29, 2023 at 10:01 (a year ago)

    ok send password.
  • Admin

    Posted by: james, Dec 1, 2023 at 03:13 (a year ago)

    Hi,
    Our supporter has checked about your issue:
    1. After upload the logo, the quality of the logo is not changed. You can compare the quality of the image before and after uploading.
    2. Please using "Log out" for translating (https://prnt.sc/bTIU8wQKn43D).
    About "Address": we use child-theme for translating, you may check here: https://prnt.sc/b9YReIfQs8Av
    Regards,
  • Customer

    Posted by: cubomagico, Dec 4, 2023 at 11:00 (a year ago)

    Hi, ok thanks.

    The word Address is still missing

    thanks
    Captura-de-ecra-2023-12-04,-as-10.58.57-656db135e6353.png
  • Admin

    Posted by: james, Dec 5, 2023 at 14:02 (a year ago)

    Our supporter has solved the issue. Please check your site.
    Regards,
  • Admin

    Posted by: james, Dec 8, 2023 at 02:57 (a year ago)

    Hi,
    If your issue has solved, I'll close this ticket within 24 hours.
    Regards,

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