• Customer

    Unable to change logo and menu

    Posted by: Yaybre Nov 26, 2023 at 21:29 (a year ago)
    I am unable to change the main logo and menu. I created a menu and made it primary menu but the option does not change on my site.

  • Admin

    Posted by: james, Nov 27, 2023 at 08:34 (a year ago)

    Hi,
    You may go to: Theme Options and Menu panel to change logo and menu.
    Regards
  • Customer

    Posted by: Yaybre, Nov 27, 2023 at 16:03 (a year ago)

    Hello, I did that but the logo is persistent and the menu items also is persistent. Even when I created a new menu and assigned it primary menu. I had to finally use a PHP code snippet to force the new menu and logo but I need a permanent solution. I see many people complaining about the same thing.

    How can I get my logo and newly set menu to be shown? Also, now I have duplicated language and currency menu's because I was fidgeting around to see what the problem was. Please let me know how you solved it for other users
  • Admin

    Posted by: james, Nov 28, 2023 at 03:17 (a year ago)

    Hi,
    The account which you have sent is not an admin account. Please send me an admin account so our supporter can check your issue.
    Regards,
  • Admin

    Posted by: james, Dec 8, 2023 at 02:56 (a year ago)

    Hi,
    If your issue has solved, I'll close this ticket within 24 hours.
    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible