HomeSupport systemWordPressBiolifeDuplicated "compare" button
  • Customer

    Duplicated "compare" button

    Posted by: qrisu Oct 11, 2023 at 19:38 (a year ago)
    My problem is that after changing the layout of the products on the home page, the "compare" button started to duplicate or triplicate.
    The problem occurs everywhere and with every "Add to cart" button for every product. Please see the attached screen shot.
    Sometimes it is 2 "compare" buttons (like on the screen shot), sometimes three.
    Please help to do something about it.
    Thank you.
    screen-6526f9b8e34cc.png
  • Admin

    Posted by: james, Oct 12, 2023 at 02:52 (a year ago)

    Hi,
    Could you please send me your WP-admin, so our supporter can check and help you.
    Regards,
  • Customer

    Posted by: qrisu, Oct 12, 2023 at 07:56 (a year ago)

    Sure. Appreciate your help.
  • Admin

    Posted by: james, Oct 16, 2023 at 03:04 (a year ago)

    Hi,
    Our supporter has checked and fixed the issue. Please check your site!
    Regards,
  • Admin

    Posted by: james, Oct 17, 2023 at 06:51 (a year ago)

    Hi,
    If your issue has solved, I'll close this ticket within 24 hours.
    Regards,
  • Customer

    Posted by: qrisu, Oct 17, 2023 at 07:04 (a year ago)

    Thank you, everything works great now!
    Can you reveal what the problem was from and how it was fixed?
  • Customer

    Posted by: qrisu, Oct 17, 2023 at 12:09 (a year ago)

    However, there is one issue that arises.
    When I add products for comparison, I get this message (check screen shot attached). I will point out, however, that this only applies when I am working in the store as an administrator. From the client side, I think it is ok.
    Could you please check this? Screen attached.
    screen-652e79848221e.png
  • Admin

    Posted by: james, Oct 18, 2023 at 06:38 (a year ago)

    Hi,
    -About "the duplicated compare button": It raises this issue When the plugin's update, but the theme is not update. Whenever you face this issue, just let us know.
    - About the message which you have attached: It could be WP Fastest cache plugin. This plugin may effects to js of "compare" plugin. You should use another cache such as W3 Total Cache, LiteSpeed Cache
    Regards,
  • Admin

    Posted by: james, Oct 27, 2023 at 07:35 (a year ago)

    Hi,
    The issue has solved, I'll close this ticket within 24 hours.
    Regards.

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