• Customer

    Header not showing up

    Posted by: cristinacantu Oct 3, 2023 at 17:09 (a year ago)
    Hi,

    Last time I was working on website, header disappeared along with the menu, logo and buttons. Can you help me publish it again?

    Also I'm trying to remove breadcrumbs from Home Page but don't see the option. I'm working with Fashion 02 template which doesn't have breadcrumbs.

    Thanks

  • Admin

    Posted by: james, Oct 4, 2023 at 02:41 (a year ago)

    Hi,
    Please send me your WP-admin, so our supporter can check and help you.
    Regards,
  • Customer

    Posted by: cristinacantu, Oct 4, 2023 at 03:07 (a year ago)

    Thanks I'm sending it in the secret information section
  • Admin

    Posted by: james, Oct 6, 2023 at 12:59 (a year ago)

    Hi,
    You are using Elementor pro to build Header so the header's content is inside the Cebecera #42 template, this template is empty now, you have to build by your own (https://prnt.sc/KkdVjyM6tGFP). Or if you want to use pre-made header inside the theme then you have to delete this template, then the header's content will show like our theme demo.
    Because your home page is default template, so it will have breadcrumbs. So changing to Elementor Full width to edit it: https://prnt.sc/y0xgtEZFjE67
    Hope this will help you!
    Regards,
  • Customer

    Posted by: cristinacantu, Oct 6, 2023 at 21:18 (a year ago)

    So header appeared after you deleted the template, but footer disappeared. Now that I published once again the footer, the header is gone, this is really annoying
  • Admin

    Posted by: james, Oct 9, 2023 at 01:55 (a year ago)

    Hi,
    If you want to use footer belong to the theme then following this guide, go to: Ovic Panel / Add New https://prnt.sc/oWSYozjVPmoa
    then choose in Theme Options https://prnt.sc/wSIxeF1r3LGE
    Regards,
  • Admin

    Posted by: james, Oct 17, 2023 at 06:47 (a year ago)

    Hi,
    If your issue has solved, I'll close this ticket within 24 hours.
    Regards,
  • Admin

    Posted by: james, Oct 17, 2023 at 06:48 (a year ago)

    Hi,
    If your issue has solved, I'll close this ticket within 24 hours.
    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible