• Customer

    Template Issues with dislaying items correctly

    Posted by: lukaszirytowski89 Aug 14, 2023 at 20:50 (a year ago)
    Hi I'm having a few issues with a template displaying "things" incorrectly, would you be able to direct me to where I can apply changes to the theme settings

    Issue 1 - when I add the main product photo and then I add a photo to the gallery both are displayed on the shop product page, is any way we can change this to display only a single main product photo

    Issue 2 - in the attached photo Section 1 - there are a couple of "border" lines how I can get them removed

    Issue 3 - in attached photo1 Section 2 - the top and bottom borders have different thickness

    Issue 4 - in attached photo1 Section 3 - for some reason, QTY is displayed as square can this be changed so no matter what device/screen resolution this look like an "inline/rectangle" shape

    Issue 5 in attched photo 2 Section 4 - my colour plates' names are long, very often 2 words for some reason these are not displaying correctly

  • Customer

    Posted by: yame, Aug 16, 2023 at 03:00 (a year ago)

    Good morning sir,

    Could you please provide the admin account?
    I would like to access your site and then will give you the correct answer. Thank you!

    Regards,
    Yame
  • Customer

    Posted by: lukaszirytowski89, Aug 18, 2023 at 05:18 (a year ago)

    login: lukasz_admin
  • Customer

    Posted by: lukaszirytowski89, Aug 23, 2023 at 20:53 (a year ago)

    HI Support Team ,
    can you please provide, if there is any, update on my case ? its been 5 days so far since you got login details
  • Admin

    Posted by: james, Aug 24, 2023 at 07:40 (a year ago)

    Hi,
    please check again the wp-admin information, Our supporter can not access your site.
    Hope to hear from you soon
  • Admin

    Posted by: james, Aug 30, 2023 at 02:18 (a year ago)

    Hi,
    If your topic has been resolved and if you have no further questions, I will close this topic within one day.
    In the future if you have any problems, We hope to be able to assist you the best
    Thank you,
    James

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