• Customer

    Back-office problem & product layout

    Posted by: Wellesparis Jul 18, 2023 at 12:05 (a year ago)
    Hello,

    I have been facing a recurring problem since your last intervention. I thought it would start with the latest woocommerce update but no. I still have the back-office banner that appears because the link to make it disappear is dead.

    In addition, I do not find the possibility to adjust the product layout options. That is to say, when I have a pink or yellow product, the bubbles remain white. How can we change this? That being said, the possible options per product on the product description pages are not even framed for a better layout.

    Can you help me please ?

  • Customer

    Posted by: yame, Jul 19, 2023 at 07:40 (a year ago)

    Hi @Wellesparis,

    1- I don't understand this point. Could you pls explain in more detail? Then my coder will take a look at your site.

    2- Because you did not get the color in Attribute: https://prnt.sc/Sb6Ie2eSC7UU
    You create the color here: https://prnt.sc/_nTdz4qqeg5l That's why there is no color is created.

    Regards,
    Yame
  • Customer

    Posted by: Wellesparis, Jul 20, 2023 at 07:14 (a year ago)

    hi,
    In addition, I just checked the color coding. This one still doesn't work. You can test on the children's mini motorcycle page.

    Then my problem explained below is still present, I tried to be more precise.

    Thanks
  • Customer

    Posted by: Wellesparis, Jul 19, 2023 at 19:25 (a year ago)

    Thank you for the answer.

    The problem is that when I click on "Remove Legacy Promo" the button is not functional. So it is impossible to make the dialog box disappear.

    Thanks for you help
  • Manager

    Posted by: yame, Jul 21, 2023 at 02:54 (a year ago)

    I also sent your account to my coder. He is checking.
    But the FTP account is not correct. Pls check it again
  • Customer

    Posted by: Wellesparis, Jul 21, 2023 at 06:53 (a year ago)

    Hi,
    I checked again the accesses are correct.
    Thank you for your help.
  • Customer

    Posted by: Wellesparis, Jul 21, 2023 at 06:54 (a year ago)

    Accesses again transmitted
  • Customer

    Posted by: Wellesparis, Jul 22, 2023 at 22:11 (a year ago)

    file closed thank you

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