Live search drop down my site
Posted by:
ainawy
Jul 6, 2023 at 23:33 (a year ago)
Subject: Support Ticket: Issue with the Theme's Live Search Functionality
Dear Support Team,
I hope this message finds you well. I am writing to report a problem we are experiencing with the live-search.php script in your theme. The live search option on our website is no longer functioning properly, and it has been causing disruptions to our site's performance.
Whenever we have the live search function enabled, our entire website goes down, rendering it inaccessible. However, when we disable the function by commenting out the execution line, the website becomes live again. This issue has become quite disruptive for our users and we would greatly appreciate your prompt assistance in resolving it.
Could you please investigate the matter and fix this issue as soon as possible? We rely heavily on the live search functionality to enhance the user experience on our site, and its current malfunctioning state is adversely affecting our business operations.
Thank you in advance for your attention to this matter. We look forward to your swift resolution of the problem.
Best regards,
Dear Support Team,
I hope this message finds you well. I am writing to report a problem we are experiencing with the live-search.php script in your theme. The live search option on our website is no longer functioning properly, and it has been causing disruptions to our site's performance.
Whenever we have the live search function enabled, our entire website goes down, rendering it inaccessible. However, when we disable the function by commenting out the execution line, the website becomes live again. This issue has become quite disruptive for our users and we would greatly appreciate your prompt assistance in resolving it.
Could you please investigate the matter and fix this issue as soon as possible? We rely heavily on the live search functionality to enhance the user experience on our site, and its current malfunctioning state is adversely affecting our business operations.
Thank you in advance for your attention to this matter. We look forward to your swift resolution of the problem.
Best regards,
