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  • Customer

    purchase code

    Posted by: marianadcz23 Jun 18, 2023 at 16:33 (a year ago)
    I bought the theme but I didn't see any place in it to add purchase code, I saw that it has open glp license, how will you do to update the theme constantly? and I want to know if an update for this theme will appear in my wordpress area so I can update it, because I've already seen the theme for free on the internet so I bought it with the purchase code to keep updates
  • Customer

    Posted by: yame, Jun 19, 2023 at 08:50 (a year ago)

    Hi @marianadcz23,

    I don't understand: I didn't see any place in it to add a purchase code
    One purchase code will be registered for one domain. So you just can change the domain if you don't use it anymore. You cannot change the license key.
    About automatically updating the theme function: Yes, the theme does not have this function. So you can follow the theme update version on Themeforest and then download and update your site.

    Regards,
    Yame
  • Customer

    Posted by: marianadcz23, Jun 19, 2023 at 12:52 (a year ago)

    after buying the file, there is no pdf with a license key to register on the domain and thus receive updates, so I do not receive updates and if I lose my envato account I lose the updates. What guarantee will I have that the file will keep updating and thus avoid attacks? the theme is very beautiful but it is not functional, I only bought it for the reason of the license because I already found the same theme for free on the internet, I only bought it because of updates in my administrative area. this way will not serve me
  • Manager

    Posted by: yame, Jun 20, 2023 at 09:31 (a year ago)

    Sorry. We just sell the products we made. It's the theme.
    When you purchase the theme on Envato, you will have the theme package included.
    So you can send the question to the Envato to get the answer for this. Thank you!
  • Admin

    Posted by: james, Aug 30, 2023 at 07:42 (a year ago)

    Hi,
    If your topic has been resolved and if you have no further questions, I will close this topic within one day.
    In the future if you have any problems, We hope to be able to assist you the best
    Thank you,
    James

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