HomeSupport systemWordPressBoutiqueOrder Tracking
  • Customer

    Order Tracking

    Posted by: cdsocan Jun 14, 2023 at 17:31 (a year ago)
    Hi, Do you know how can I edit the order tracking page and how can I integrate my shipping carrier tracking? Thanks

    https://prnt.sc/Z6CXQs2CpSYe
  • Customer

    Posted by: yame, Jun 15, 2023 at 01:24 (a year ago)

    Hi @cdsocan,

    What would you want to edit on the Order tracking page?
    Pls let me know your intention then I will give you the correct support. Because this is one of the pages of Woo so it's impossible to edit as the other pages of the theme.

    Regards,
    Yame
  • Customer

    Posted by: cdsocan, Jun 15, 2023 at 15:33 (a year ago)

    Can the woo order tracking page monitor tracking from shipping carriers like ups or other carrier? When customer click a tracking link that will point to the carrier tracking page to show delivery status or this is a manual monitoring from the backend side that I need to change delivery status then customer just use my (woo) order tracking page for checking?
  • Manager

    Posted by: yame, Jun 16, 2023 at 01:19 (a year ago)

    I sent this point to my coder. He will check it then I will inform you when I get his answer.
  • Manager

    Posted by: yame, Jun 16, 2023 at 07:27 (a year ago)

    When checking your site, my coder understands your mean is that The other 3rd party already has its own shipping and order tracking method. Now the seller (website owner) delivers the goods to the carrier (3rd party) and then receives a tracking page (the order tracking page provided by the carrier) the seller will send the tracking page link to the buyer through the buyer's email is done.

    With each WooCommerce order, there is full information of the buyer, the seller just needs to send the tracking page link via email or phone of the buyer.
    https://prnt.sc/YrA2aDaNtpcG

    So pls let me know if you don't understand it. Thank you!

  • Customer

    Posted by: cdsocan, Jun 16, 2023 at 15:18 (a year ago)

    Alright, got it. Thank you.

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES