• Customer

    Supershop missing folders

    Posted by: AMMOMIG Jun 12, 2023 at 23:02 (a year ago)
    Good night,

    My name is Iñaki Cantalapiedra. I don't know if you will remember, but we crossed several messages and Skype chats some time ago when I purchased your theme to make some tests on a development server. Now it has come the time to install it on our production server on a Prestashop 1.7.5.2.
    We started 2 days ago, and today I have noticed two strange things: first of all, the folder "dependencies" is totally empty, but the theme is working okay. I have those folders in the installation files, and also in the development server, so I don't know what has happened. And also, I don't know if it is related to this, the Xipblog is not showing content well. I remember that in the development server, you uninstalled it and change it to Smart Blog. Do you recommend me to do the same? Do you think you would be able to give it a look and let me know? Thank you very much.

  • Customer

    Posted by: yame, Jun 13, 2023 at 04:12 (a year ago)

    Hi @AMMOMIG,

    I am Yame - a supporter of the Kutethemes. And 1 year ago, my old colleague supported you.
    I also sent your issue to my coder. Let him check first then I will inform you when I get his answer.
    Thanks for your patience!

    Regards,
    Yame
  • Customer

    Posted by: AMMOMIG, Jun 13, 2023 at 05:29 (a year ago)

    Thank you very much Yame. I will wait for your answer.

    Best,
    Iñaki
  • Manager

    Posted by: yame, Jun 14, 2023 at 10:00 (a year ago)

    When he checked your site, he saw that the Footer and Blog work fine.
    You can check the screenshots bellow:
    https://prnt.sc/GF-x2-aSRFZL
    https://prnt.sc/_3C0Wikbck_n

    So pls enclose the error you see then my coder will check it again
  • Customer

    Posted by: AMMOMIG, Jun 14, 2023 at 14:31 (a year ago)

    Hi again Yame.

    Yes, maybe I didn't explain well. In the homepage it is showing everything okey, but when you enter in one article, it is showing bad images, the text is not showing correctly, and also the related products are not showing either.
    Please, check it and let me know if you see anything.

    Best Regards,

    Iñaki
  • Customer

    Posted by: AMMOMIG, Jun 15, 2023 at 00:24 (a year ago)

    Hi again Yame!

    Well, everything fine with the blog. I have checked it and it is something in this exact post. The rest are showing okey.
    Just a little css touch to make sure the left column displays. So please, you can tell the coder everything looks okey... :)

    Best Regards,

    Iñaki
  • Manager

    Posted by: yame, Jun 15, 2023 at 01:36 (a year ago)

    Yeah, I know it.
    So if your issue is solved, I will close this ticket.
    Pls submit a new one when you need help.
    Thank you!

    Have a great day!
    Yame

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