Kutethemes

Customer

Product box and designed is broken

Posted by: temotsikhe May 31, 2023 at 12:53 (a year ago)

product box and design sizes are broke they too much, column structure cant read the slider and his block..
1-st screen how it should look and 2-nd image is how its on my website

after-install-6477433055d0d.png

Customer

Posted by: yame, Jun 1, 2023 at 10:08 (a year ago)

Hi @temotsikhe,

Yes, my coder is checking your site.
I will inform you when I get his answer.
And I will reply to this issue to another ticket that contains your all issues. It will be easier for me to control all your issues.
Thank you!

Regards,
Yame
Manager

Posted by: yame, Jun 2, 2023 at 02:40 (a year ago)

Because that product has the smaller size imported image ((320x550 vs 600x600) and the scale is not the same as other photos so it's different.
https://prnt.sc/nmkgpfsqed6X
https://prnt.sc/h4E3TT6qJcNV

So you need to modify again the images so that one of the two conditions above is satisfied.

For example:
- Import again that image with a larger size 600x600
- Set again the image in that shortcode to be smaller 320x550
- Cut again the image to be a square image.
Admin

Posted by: james, Aug 30, 2023 at 01:25 (a year ago)

Hi,
If your topic has been resolved and if you have no further questions, I will close this topic within one day.
In the future if you have any problems, We hope to be able to assist you the best
Thank you,
James

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