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  • Customer

    Themes issues

    Posted by: comcousallc May 29, 2023 at 18:44 (a year ago)
    Hello,

    I installed this theme . Howevr there are certain issues I am facing. So I need to have Pro account for elementor to edit and create new pages. I tried installing demo field it broke the theme and had to re-install everything. Please review my installation and help me as I am still unable to create or edit pages to start my store. Thought there would be demo pages where I can do edits and create my website . Thanks
    footer-6474f29e47521.jpg
    elementor-6474f29e4801b.jpg
    coming_soon-6474f29e484e4.jpg
  • Customer

    Posted by: yame, May 31, 2023 at 09:51 (a year ago)

    Hi @comcousallc,

    I am on your site.
    I see that you have a lot of content for your site. And you still don't install the theme completely yet.
    So if I import the content of the theme, then all your content, data (Products, pages, posts,..) will be lost.
    So pls let me know the homepage, Footer you want. I will import manually then you can upload your products, pages, images, ... later.

    Regards,
    Yame
  • Customer

    Posted by: comcousallc, May 31, 2023 at 13:59 (a year ago)

    Hello,

    Thanks for the update. Yeah, I imported products and created some pages. Please re-install everything. Need it to get working will re-create. Please do whatever to take. Thanks

    Regards
  • Manager

    Posted by: yame, Jun 1, 2023 at 00:54 (a year ago)

    You said that "Please re-install everything"
    Does it mean that I can reset your site and then will install the theme from scratch?
    If that, pls back up all the products, pages, and posts,,, you have. If not, all will be lost. Then I will install the theme, and import the demo data for your site.
    If you don't want to keep anything, I will delete all and reset the WordPress.
  • Customer

    Posted by: comcousallc, Jun 1, 2023 at 15:16 (a year ago)

    Yes please do a fresh install so that it works perfectly fine I have backup already. Thanks
  • Manager

    Posted by: yame, Jun 2, 2023 at 00:59 (a year ago)

    DONE. I installed the theme and imported the demo data for your site successfully and now it works perfectly.
    https://prnt.sc/BOUzwQsYf0XB

    You can select another homepage here: https://prnt.sc/47jXkmKWTrOW

    I hope that you will be satisfied with this support and go to this website:

    https://themeforest.net/item/umeno-multipurpose-woocommerce-theme/reviews/45816581

    and rate 5 stars for me there. Thank you so much!

    Yame
  • Customer

    Posted by: comcousallc, Jun 2, 2023 at 14:59 (a year ago)

    Thanks for your great help. Just a question how can I now add my products and customize them according to my products .?

    Regards
  • Customer

    Posted by: comcousallc, Jun 2, 2023 at 15:04 (a year ago)

    I can not access admin Wordpres with my previous account and credentials. Please share if new accounts were created. Thanks
  • Manager

    Posted by: yame, Jun 5, 2023 at 02:37 (a year ago)

    I did not change the account. I just installed again the theme and imported the demo data only.
    Just ask for the hosting manager to get help. They will help you to create a new admin account.
  • Manager

    Posted by: yame, Jun 5, 2023 at 02:36 (a year ago)

    You can import the products on your site >> then you can edit the homepage to add the products there.
  • Admin

    Posted by: james, Aug 30, 2023 at 02:09 (a year ago)

    Hi,
    If your topic has been resolved and if you have no further questions, I will close this topic within one day.
    In the future if you have any problems, We hope to be able to assist you the best
    Thank you,
    James

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