• Customer

    Broken menu

    Posted by: hlavacpetr257 May 17, 2023 at 20:36 (2 year ago)
    Dear support,

    I have recently installed your theme on the website vinarstvipaulus.cz. However, I am encountering difficulties with the functionality of the menu on mobile devices. I kindly request your assistance in resolving this issue.

    Furthermore, I am unable to make the website function properly on PHP versions 8.0 and above. I would like to inquire whether your services include support for these specific PHP versions.

    Video: https://streamable.com/ffzv87
    Images: https://prnt.sc/8oyq0dYN7BKl and https://prnt.sc/gJQ81g88ca8t

    Thank you for your attention.

  • Customer

    Posted by: hlavacpetr257, May 17, 2023 at 20:37 (2 year ago)

    Updated secret info.
  • Customer

    Posted by: yame, May 18, 2023 at 03:55 (2 year ago)

    Hi @hlavacpetr257,

    I got your issues:
    1. Because you still do not select any menu for the Mobile version: https://prnt.sc/Sls5gih8k7tU
    2. All our themes and plugins work normally on PHP 8.0
    Our server has been working on PHP 8.0 for a long timehttps://prnt.sc/DKE_A_HgtOa2. If your site cannot work normally on 8.0, it may be because of your server or hosting. You can ask the hosting manager for this.

    Regards,
    Yame
  • Customer

    Posted by: hlavacpetr257, May 25, 2023 at 20:38 (a year ago)

    Hello,
    thank for your reply. I have a last one question about translates. We're using Locotranslate as translate engine, but It's unable to translate some headings like "Main menu" (on mobile phone, https://prnt.sc/185fVtpmb12l) or "My account" (https://prnt.sc/_IK1vEF1ODhR). How can I translate these? Thanks
  • Manager

    Posted by: yame, May 26, 2023 at 04:22 (a year ago)

    Hi,

    - Text "Main menu" on mobile phone: I translated this text in Loco >> Plugins >> Toolkit: https://prnt.sc/N_nECSb2U3_6
    - Text "My account": This is the title of page My account: https://prnt.sc/GuBwmHAsrCOw

    Pls check your site again
  • Customer

    Posted by: hlavacpetr257, Jun 8, 2023 at 20:32 (a year ago)

    Hello,
    thanks for your reply. I have a last one question. I'd like to have account section on my Woocommerce website. Unfortunately, I can't find where can I change the website login site icon from a gear to a icon of a person or something else.

    Icon: https://fontawesome.com/icons/user-large?f=classic&s=solid
    Screen: https://prnt.sc/_ICnHF92qipt

    Thanks
  • Manager

    Posted by: yame, Jun 9, 2023 at 08:07 (a year ago)

    You can use CSS:

    body .block-userlink>a .icon:before{
    font-family: 'Pe-icon-7-stroke';
    content: "\e666";
    }

    Pls add this css in Theme Options ACE settings then check the change in your site.
    Yame
  • Customer

    Posted by: hlavacpetr257, Jun 24, 2023 at 22:10 (a year ago)

    Hello,
    where can I translate notice about adding product to the cart? I can't find it in Loco translate. Please help.
  • Manager

    Posted by: yame, Jun 26, 2023 at 04:00 (a year ago)

    You can translate this text in Loco >> Plugins >> Toolkit: https://prnt.sc/LbtWfgaoR2uY

    I hope that my support will be useful for you to solve all issues you have.
    And I also really hope that you will spend a little time going to this website:

    https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139

    and rate 5 stars for the Customer Support service. It would be worth to me. Thank you!

    Yame
  • Admin

    Posted by: james, Aug 31, 2023 at 09:21 (a year ago)

    Hi,
    If your topic has been resolved and if you have no further questions, I will close this topic within one day.
    In the future if you have any problems, We hope to be able to assist you the best
    Thank you,
    James

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