• Customer

    I can't change the website's name!

    Posted by: dmbagen May 12, 2023 at 16:21 (2 year ago)
    I'm facing 2 strange problems:
    1- When I set up the theme on my running website it replaced all the website content! even the photos!
    2- I can't change the website's name! It always rollback to TechOne, the same happens to the site tag!

    Please tell me how to fix these issues.

  • Customer

    Posted by: yame, May 15, 2023 at 03:50 (2 year ago)

    Good morning, @dmbagen

    I got your issues:

    1. When you imported the demo data, all contents would be imported into your site, and all your content, data would be lost.
    And you have to add/import again your own data.

    2. You can change this info here: Appearance >> Customize > Site ID: https://prnt.sc/KiSozCvOJ3nu

    Regards,
    Yame
  • Customer

    Posted by: dmbagen, May 15, 2023 at 14:03 (2 year ago)

    This doesn't help!
    I tried to change the website's name or tag from Customization but it didn't apply!
  • Manager

    Posted by: yame, May 16, 2023 at 03:17 (2 year ago)

    I cannot access your site, the account is not correct so I cannot check the Customization: https://prnt.sc/uioql0ufSjPR
  • Customer

    Posted by: dmbagen, May 15, 2023 at 14:50 (2 year ago)

    Please response quickly
  • Customer

    Posted by: dmbagen, May 15, 2023 at 16:50 (2 year ago)

    Another question
    How can I just import the website menus?
  • Manager

    Posted by: yame, May 16, 2023 at 03:17 (2 year ago)

    Pls take a screenshot of this. I will understand and help you to check it.
  • Admin

    Posted by: james, Aug 24, 2023 at 07:58 (a year ago)

    Hi,
    If your topic has been resolved and if you have no further questions, I will close this topic within one day.
    In the future if you have any problems, We hope to be able to assist you the best
    Thank you,
    James

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