HomeSupport systemWordPressKuteShopExport / import Goods
  • Customer

    Export / import Goods

    Posted by: webukraine Apr 19, 2023 at 17:58 (2 year ago)
    Hello, we can help me, I create a goods Category Fuaro, door accessory, I need import new goods, but I don't know how, what plugin or what necessary steps, maybe can with Import / export in Goods, I try, I do export but I can do import.

    Please help
    screen-14-64402bb44891e.jpg
  • Customer

    Posted by: yame, Apr 23, 2023 at 08:36 (2 year ago)

    Hi @webukraine,

    I am sorry for the late reply, we were getting covid, so I was off.
    I would like to understand more. Do you mean to import the product file? or which types of products do you want to import?
    Because, usually, you just need to click the Import button in Dashboard >> Products then the products will be imported.
    So pls let me know more details then I will give you the correct support. Thank you!

    Regards,
    Yame
  • Customer

    Posted by: webukraine, Apr 23, 2023 at 18:25 (2 year ago)

    Hi, I mean when I export product, after I add more product, and wanted Import, but I cant. do this. Please give me advice about plugin correct.

    Pic ..19. when I try do import product, everything is in one line.
    Screenshot_15-64457801d1f2d.jpg
    Screenshot_16-64457801d260a.jpg
    Screenshot_17-64457801d2b9f.jpg
    Screenshot_18-64457801d3061.jpg
    Screenshot_19-64457801d3738.jpg
  • Manager

    Posted by: yame, Apr 24, 2023 at 09:01 (2 year ago)

    I also sent your issue to my coder. Pls provide the FTP account also. He will check something inside if needed.
    Thank you!
  • Customer

    Posted by: webukraine, Apr 25, 2023 at 07:23 (2 year ago)

    I send you ftp account
  • Manager

    Posted by: yame, Apr 25, 2023 at 09:49 (2 year ago)

    Thanks, I got it.
    My coder has still been confused. He would like to ask you some questions to make it clearer:
    1. You said above: "I need import new goods, but I don't know how."
    => Where is the "new goods" come from? Pls explain detail this point.

    2. You also said: "I mean when I export product, after I add more product, and wanted Import, but I cant. do this"
    Which kind of steps did you do? You export the Products on your site, then you edit that file, and you import again that edited product file, don't you?

    You can take a video to explain, it would be better.
    Pls help us to understand your issue then we will give you the correct support. Thank you!
  • Manager

    Posted by: yame, Apr 25, 2023 at 09:52 (2 year ago)

    Or you can contact me via skype ID: vetyame
    I will support you directly.
  • Manager

    Posted by: yame, Apr 26, 2023 at 01:01 (2 year ago)

    The problem was solved. So I will close this ticket.
    Pls submit a new one when you need help. Thank you!

    Regards,
    Yame

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