• Customer

    Theme setup for already functioning website.

    Posted by: Surgeoneric1 Apr 19, 2023 at 14:14 (2 year ago)
    I have bought this theme and i want to change the current theme on tilyexpress.ug to the one I have just bought. I have tried to import sample data but the process deletes the old data yet this is a functioning website, I would like to customize this new theme alongside the old data. How can I do it?

  • Customer

    Posted by: yame, Apr 20, 2023 at 04:13 (2 year ago)

    Hi @Surgeoneric1,

    Do you mean that you want to install the theme on another domain, but you still want to keep all your own old data on that domain, don't you?
    Please explain clearly then I will give you the correct support. Thank you!

    Regards,
    Yame
  • Customer

    Posted by: Surgeoneric1, Apr 20, 2023 at 06:57 (2 year ago)

    I bought this theme to install it on tilyexpress.ug. its a functioning website. I want to install it on tilyexpress.ug while maintaining the old data on tilyexpress.ug.
  • Customer

    Posted by: Surgeoneric1, Apr 20, 2023 at 09:18 (2 year ago)

    Hello Support.

    Please i'm still waiting for your response
  • Manager

    Posted by: yame, Apr 20, 2023 at 10:05 (2 year ago)

    Ahh I got it. On the main domain: tilyexpress.ug, you also have the data, and contents, right?
    And now you want to install the Uminex theme on your site without losing all your own data and contents.

    If that, it would be in the INSTALLATION SERVICE service. Because here we will just help the customers to install the theme normally by importing the demo data as in the Documentation we have. So if we do the job for you, we have to upload the theme package, import every single page and modify it to be the same as the demo. It's not included in the Support service.

    Hope you understand it.
    Or you can backup all your own data, then we will install the theme, and import the demo data for your site. And then you can upload/import again all your own content.
  • Customer

    Posted by: Surgeoneric1, Apr 20, 2023 at 15:26 (2 year ago)

    So if you install, you will do the backup, install the theme, import demo data, and then upload my data again such that the site remains functional as ikt was but with just a new look?
  • Manager

    Posted by: yame, Apr 23, 2023 at 08:33 (2 year ago)

    I think it would be better if you have your own backup file. It would be safe when you need to check anything again,
    Here we will just support to help you install the theme properly only.

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