HomeSupport systemWordPressUminexIssues with Elementor PRO
  • Customer

    Issues with Elementor PRO

    Posted by: bull-tech Apr 13, 2023 at 08:02 (2 year ago)
    Hi!

    We have an issue when we are using your theme with Elementor PRO.

    If we add a item in Cart, the cart Shows empty.

    Any idea how can we fix this?

    If we disable elementor PRO, everything works fine.
  • Customer

    Posted by: yame, Apr 13, 2023 at 09:00 (2 year ago)

    Hi @bull-tech,

    I will send this to my coder. He will help you to check it.
    Pls check again the FTP account, I cannot access it: https://prnt.sc/Tq3k7uTUuNuO

    Regards,
    Yame
  • Manager

    Posted by: yame, Apr 13, 2023 at 09:31 (2 year ago)

    It is because of this plugin: https://prnt.sc/H_uOzEL1_h1P
    It made the JS error so the cart does not show the products there.
    He fixed it for you. Pls check your site again.
  • Customer

    Posted by: bull-tech, Apr 13, 2023 at 09:33 (2 year ago)

    Hi!


    attached also screenshot
    Screenshot-2023-04-13-at-12.32.25-6437cc710e6a4.png
  • Manager

    Posted by: yame, Apr 13, 2023 at 09:38 (2 year ago)

    Pls check the previous message. I have informed you that my code fixed it for you. Pls check it
  • Customer

    Posted by: bull-tech, May 26, 2023 at 21:44 (a year ago)

    Hi!

    We launched the website on 5 may 2023 , using your theme.

    The issue is that we dont have a good LCP on PageSpeed score.

    We tried everything, litespeed, optimized images, quic.cloud , etc.

    How can we improve the LCP?

    Any thoughts?

    This is the website:

    fimax.ro

    What can we do? It affects our traffic very bad. Thanks!
    Screenshot_20230527-004428-64712855d5949.png
  • Customer

    Posted by: bull-tech, May 26, 2023 at 23:04 (a year ago)

    Have a look at this:

    https://github.com/GoogleChrome/lighthouse/issues/11889#issuecomment-754293965
  • Customer

    Posted by: bull-tech, May 28, 2023 at 06:20 (a year ago)

    Attached are the website clone credentials.

    Also, as you can see in the image, all url are not good on Page Experience Report from Search Console.

    We launched the website on 5 may 2023. Before, it was a platform built with Laravel, and we migrated to your theme. We need to get a 2s FCP/LCP to have good page experience.

    Let me know how much it costs to have perfect performance.

    Thanks!

    Screenshot-2023-05-28-at-09.18.39-6472f2a679c99.png
  • Customer

    Posted by: bull-tech, May 29, 2023 at 10:36 (a year ago)

    Dont forget about me please :D:D:D

    My client is desperate. Thanks!
  • Customer

    Posted by: yame, May 30, 2023 at 10:19 (a year ago)

    Ahh yes, I already sent your issue to my coder. He will check it soon and I will inform you when I get his answer.
    Thank you so much for the patience!!!!
  • Customer

    Posted by: bull-tech, May 30, 2023 at 12:43 (a year ago)

    Thanks a lot man!! If you can help me to get a very low FCP/LCP, i promise a gift!!!
  • Customer

    Posted by: bull-tech, May 30, 2023 at 12:44 (a year ago)

    The theme is excelent, top of the niche! But we need to tweak it a bit, to make it really fast
  • Manager

    Posted by: yame, May 31, 2023 at 10:12 (a year ago)

    My coder gives me the answer: The reason is that you installed a lot of plugins: https://prnt.sc/tNQV4bFpnUxB
    There are third-party plugins and they will make your site runs slower.
    So pls deactivate the unneeded plugins and check your site again. Thank you!
  • Manager

    Posted by: yame, May 31, 2023 at 10:22 (a year ago)

    My coder has configured something and now the speedup is improved: https://prnt.sc/MvHW0l0HNL3b
    But in the mobile, it may have the error in the server: https://prnt.sc/3AfsrOPG72Ag
    So you can ask for the hosting manager to get support for this case.
  • Customer

    Posted by: bull-tech, Jun 1, 2023 at 22:41 (a year ago)

    Hi!

    Thanks for checking!

    Does your theme really need all 13.000 lines in style.css ? :D

    Any idea what optimisations can i do?

    I cant disable any plugin because they are required by my client.

    Thx!
  • Manager

    Posted by: yame, Jun 2, 2023 at 08:01 (a year ago)

    Because when we develop the theme, all the needed files will be styled on the theme.
    So in order to optimize, you can refer to these suggestions:
    1. Install the Autoptimize plugin

    2. Remove the unnecessary plugins

    3. Optimize product images

    4. Install the WordPress CDN plugin

    ** Note: You can go to Google and search for “Speed website with bunny CDN” or register an account from this: https://bunnycdn.com/?ref=o9sla20duz

    5. Contact your hosting administrator to increase the speed

    Regards,
  • Admin

    Posted by: james, Aug 30, 2023 at 01:27 (a year ago)

    Hi,
    If your topic has been resolved and if you have no further questions, I will close this topic within one day.
    In the future if you have any problems, We hope to be able to assist you the best
    Thank you,
    James

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