• Customer

    Footer missing after installing theme

    Posted by: ekoot Mar 21, 2023 at 10:44 (2 year ago)
    Hello,

    I would love to change the vertical menu shop by department to "Shop with E-Sales".
    Then another query is i installed the theme but the footer is missing.

    If you can send me instructions on how to do this, the better.

  • Customer

    Posted by: yame, Mar 22, 2023 at 09:16 (2 year ago)

    Hi @ekoot,

    Pls refer to this documentation to know how to solve the issue of missing the Footer: https://dukamarket.kutethemes.net/documentation/docs/faqs/6-footer-does-not-show-content-is-duplicated-after-installing-the-theme-successfully/

    Change the vertical menu: Go to Theme Options to change the text: https://prnt.sc/ULUiIyWbOfrY

    Pls check it then let me know
    Regards,
    Yame
  • Customer

    Posted by: ekoot, Mar 23, 2023 at 14:28 (2 year ago)

    HI Yame,
    Thanks, the footer worked. But the shop by department has refused to. I tried clearing cache and cookies via the browse to see if its the issue, but still it didn't clear up.

    Please see screenshot attached.
  • Manager

    Posted by: yame, Mar 24, 2023 at 08:13 (2 year ago)

    ah, because you still enable the Meta box mode in Custom Theme Options: https://prnt.sc/zDVpk5yArCEw
    Pls turn off this mode then all settings in Theme Options will be applied for your site.

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible