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  • Customer

    Kute shop template

    Posted by: udomekem Feb 26, 2023 at 11:58 (2 year ago)
    Hi

    I am unable to edit the headers with elementor and when i switch headers it does not change
    i have tried several things but nothing seems to work is there a guide on how to do this or am i missing something ?

    i have provided my account information
    thanks
  • Customer

    Posted by: yame, Feb 27, 2023 at 08:49 (2 year ago)

    Hi @udomekem,

    Currently, you don't use our theme.
    Pls switch to the Kuteshop theme then I will help you to check it.

    Usually, the header will be selected in Theme Options. If you select the header style in Theme Options but it does not change for all pages of your site, pls refer to this document to understand how to handle it: https://kuteshop.kutethemes.net/documentation/docs/faqs/2-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

    Regards,
    Yame
  • Customer

    Posted by: udomekem, Mar 1, 2023 at 01:38 (2 year ago)

    Hi
    I may have sent the wrong domain
    i have added the correct one
    can you please check again ?
    Also, is there any reason why i cannot edit the header with the Elementor plugin ? i hve purchased the PRO version

    Thanks
  • Manager

    Posted by: yame, Mar 1, 2023 at 08:27 (2 year ago)

    I see that the menu items on your site are being duplicated.
    The logo image is too large. If you do not have any own data (Products, posts, images, ....) I will help you to re-install the theme and check it again if the header still cannot be changed in Theme Options.
    Do you agree with this? I will reset your site and install from the scratch
  • Customer

    Posted by: udomekem, Mar 1, 2023 at 09:33 (2 year ago)

    yes please reset the site and install from scratch
    also can you install this demo instead ?
    https://kuteshop.kutethemes.net/home-05/
    thanks
    is there any reason why i cannot edit the header with elementor ?
  • Manager

    Posted by: yame, Mar 2, 2023 at 01:59 (2 year ago)

    It's done.
    I reinstalled the theme and now your site is running with Homepage 05 as you want: https://prnt.sc/Mc1ePxkml0iX
    I also try to change the Header style in Theme Options and I see it changes: https://prnt.sc/dv7bN2nJ9ot0 >> https://prnt.sc/nNisfoyQzunZ

    Pls check your site again then let me know.
    I hope that you will be satisfied with my support and will spend a little time going to this website:

    https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521

    and rate 5 stars for me there. I really appreciate this encouragement. Thank you so much!
    Yame

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