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  • Customer

    Product Filter

    Posted by: avantsi Jan 31, 2023 at 15:06 (2 year ago)
    Hello,

    how can I edit product filters in WooCommerce shop: https://new.symphony.si/izdelki

    - Popularost (Popularity) -- this one I would like to keep
    - Povprešna ocena (Average Rating) -- this one I would like to remove
    - Najnovejše (Newest) - this one I would like to remove
    - Cena: od ↓ do ↑ (Price: from ↓ to ↑) -- this one doesn't work correclty, i would like to fix it and keep it
    - Cena: od ↑ do ↓ (Price: from ↑ to ↓) -- this one I would like to keep (works OK)
    - Izdelki v akciji (Products on Sale) -- this one I would like to remove (I don't really know what products it shows, they only have regular price set)
    - Akcijski izdelki (Sale Products) -- this one I would like to keep and rename it to "Izdelki v akciji"
    - Izpostavljeno (Featured) -- this one I would like to remove

    Could you please help or tell me how to do it?

    _____

    One more question ...

    https://support.kutethemes.com/customer/profile

    Here I would like to change the Domain (new.symphony.si ---> symphony.si).

    We used new.symphony.si for creating the page, but now the page is live/published on symphony.si.

    How to change the Domain? Can you maybe do it for us?

    Thank you.
    product-filters-63d92e81c3c9d.png
  • Customer

    Posted by: yame, Feb 1, 2023 at 09:04 (2 year ago)

    Hi @avantsi

    1- edit product filters: I sent this to the coder so that he will help you to check it.
    Rename the text: You can change it in Loco >> Themes: https://prnt.sc/6IQ1jEQk9vJz

    2 - I will help you to change the profile. But pls make sure that the old domain will not use the Dukamartket theme anymore.
    We will just support only one registered domain. So pls let me know when you remove everything on the old demo.

    Regards,
    Yame
  • Customer

    Posted by: avantsi, Feb 1, 2023 at 12:59 (2 year ago)

    Hello Yame,

    Thank you for your answer.

    Regarding #1 - OK, great.

    Regarding #2 - it is the same domain, it is just a subdomain for testing purposes. For example ... when there is a new update for Elementor or WooCommerce plugin, we first update it on testing environment (new.symphony.si) to see if everything still works normally ... and if everything is okay, then we do the same on live environment (www.symphony.si). Therefore I cannot remove the website on new.symphony.si.

    Kind regards.
  • Manager

    Posted by: yame, Feb 2, 2023 at 02:14 (2 year ago)

    1. Pls provide the FTP account.
    2. DONE. I have updated the new domain for your profile.
  • Customer

    Posted by: avantsi, Feb 2, 2023 at 08:07 (2 year ago)

    Hello,

    Thank you for updating the domain of our profile.

    I am sending you FTP account for the "symphony.si" - for the live/production website.

    Please let me know the changes, so I will be able to edit the filters on my own in the future.

    Kind regards.
  • Manager

    Posted by: yame, Feb 3, 2023 at 01:21 (2 year ago)

    Thank you.
    Let my coder check it again then I will inform you when I get any news.
  • Customer

    Posted by: yame, Feb 6, 2023 at 02:12 (2 year ago)

    I also got feedback from the developer:
    When the WooCommerce is updated to the latest version: https://prnt.sc/ml_S4sWhKrGG
    Then the WooCommerce database needs to be updated following the WooCommerce version. Currently, the version of the WooCommerce database on your site is too old: https://prnt.sc/uhEZe-fMUnSs, so the database is not updated. Not because of the (Price: from ↓ to ↑) -- this one doesn't work correctly.

    My coder had to try to update this element for you. But it keeps pending, it's not completed: https://prnt.sc/lJqrg-n1RGxz
    So you can ask for the hosting manager to help you update the WooCommerce database to the latest version so that it can be synchronized with WooCommerce.
    After updating successfully, pls go here: https://prnt.sc/b1xJhXOva3z7 to generate again the data. And check your issue again.
  • Manager

    Posted by: yame, Feb 6, 2023 at 02:24 (2 year ago)

    All other points were customized in the Child theme, pls check all again: https://prnt.sc/D7jsJ2hIlQDy
  • Customer

    Posted by: avantsi, Feb 7, 2023 at 11:45 (2 year ago)

    Hello Yame,

    Great, thank you.

    The problem with updating WooCommerce database is only present on "new.symphony.si", but it works normally on "symphony.si".

    Everything works fine now.

    Kind regards.
  • Manager

    Posted by: yame, Feb 8, 2023 at 02:08 (2 year ago)

    You're welcome.

    I hope that you will be satisfied with this support.
    And I really hope that you will spend a little time going to this website:

    https://themeforest.net/item/dukamarket-multipurpose-wordpress-theme/reviews/32652450

    and rate 5 stars for my team there. It would be appreciated. Thank you so much!

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