HomeSupport systemWordPressDukamarkethelp with theme Dukamarket
  • Customer

    help with theme Dukamarket

    Posted by: richi_2020 Oct 26, 2022 at 04:17 (2 year ago)
    Hello,
    Thank you for your help

    1) When we click in STORE LIST we don't see as a choice Choose Category look in the demo of dukamarket and you will see compared to me what is missing you have used which shortcode to add please ?
    why for me Choose Category is not displayed

    2) The image that is in contact us and my map of Guadeloupe that is in my footer appears in the widget (Special Offers) and in the menu (Our Products) Is this normal ?

    3) Concerning the theme update, i.e. the license, is it necessary to install the "Envato Market Plugin" or as soon as you put the license it activates all of a sudden ?

    4) Can we allow sellers to unsubscribe when we do not have WCFM installed ?

    Greeting
  • Customer

    Posted by: richi_2020, Nov 27, 2022 at 03:30 (2 year ago)

    Hello thank you it has well translated the sentence on the capture.
    Tell me when I want to translate I go to loco translate then
    English (United States) and the translation in French (France) if I don't use it if I don't translate anything in it, it's not a big deal, it can stay like that ?
  • Customer

    Posted by: richi_2020, Nov 27, 2022 at 03:37 (2 year ago)

    See my screenshot
    Capture-lola-19-6382db7fa3e7c.PNG
  • Customer

    Posted by: richi_2020, Nov 27, 2022 at 03:48 (2 year ago)

    Do I have to translate all the translations I did in French (France)
    do I have to add these translations in the new language you created I mean English (United States) ?
  • Manager

    Posted by: yame, Nov 28, 2022 at 01:56 (2 year ago)

    https://prnt.sc/bFNSK1HaUpQ-
    Because you still add the language here is English so you have to translate with EN.
    When you change the language for your site is FR, then you can select the file FR to translate in the Loco.
  • Customer

    Posted by: richi_2020, Dec 17, 2022 at 01:24 (2 year ago)

    Hello, can you explain me why when I connect on my site I see the menu and when I disconnect there is no menu ?

    I attach a capture so you can see. How to rectify this please how to put things back as it was I would like my menu back etc..
    Capture-polo-3-639d1a51092df.PNG
  • Customer

    Posted by: richi_2020, Dec 17, 2022 at 01:27 (2 year ago)

    I did not touch anything, the menu disappeared by itself .
  • Customer

    Posted by: richi_2020, Dec 18, 2022 at 22:20 (2 year ago)

    Hello,
    I see that the appearance of my site is back to normal. This is good news, but how did this happen ? It's back to normal by itself !
  • Manager

    Posted by: yame, Dec 19, 2022 at 01:41 (2 year ago)

    I also check your site in 2 cases (when logging in / not logging in to the admin account) and I see the header shows correctly in these 2 cases.
    I don't know exactly what the reason why. But I guess it is because of the cache.
    So please let me know when you see the problem again. I will check it for you.
  • Customer

    Posted by: richi_2020, Dec 19, 2022 at 21:10 (2 year ago)

    Ok thank you, but tell me you tested my site in 2 ways that is to say by connecting to the administrator account and the other way is what ?
    There are 2 ways to connect : with an administrator account.
    : with a normal user account.
  • Manager

    Posted by: yame, Dec 20, 2022 at 09:42 (2 year ago)

    I accessed via the account you provided in the Secret information box to check the issue.
  • Customer

    Posted by: richi_2020, Jan 2, 2023 at 02:21 (2 year ago)

    1- Hello, I wanted to ask you if I can delete the sections I indicated in the capture in order to modify the appearance of my site as I see fit? There is a friend who told me that we should not modify the structure of the theme when we make a site.

    (I have reduced the website on the picture so you can see the parts I want to remove).

    2- Can you remind me exactly how to update the theme please? I think you told me to download the new version from themeforest and then go to Appearance then theme and slide the new version that you have downloaded, right ? We don't need the plugin envato market ?


    Happy New Year best wishes.
    Regards.
    Capture-9-63b23f9b4608f.PNG
  • Manager

    Posted by: yame, Jan 2, 2023 at 14:55 (2 year ago)

    Hi,

    Happy New Year to you and your family.
    I would like to give you the answer:

    1. Remove the parts you want: Yes, you can remove them directly on your site
    Pls select Edit with Elementor: https://prnt.sc/d9DbnF9QpS-s >> click here to remove the part you want: https://prnt.sc/iZw7JyzBKIfI

    2. To update the theme, pls follow these steps:
    - Download the latest theme version on Themeforest
    - Go to Appearance >> Themes >> Activate the default theme (Twenty theme)
    - Still in Appearance >> Themes >> Hover on the Dukamartket theme >> click the Delete button.
    - Then upload the new theme package to your site and activate it. Your site will be in the latest version

    Pls let me know when you need help. Thanks!
  • Customer

    Posted by: richi_2020, Jan 3, 2023 at 05:38 (2 year ago)

    Hello,
    Thank you for your message.

    2. The problem is that I do not have the theme (Twenty) proposed I have no theme proposed how to do? it will have to use another theme but how?
  • Manager

    Posted by: yame, Jan 3, 2023 at 07:42 (2 year ago)

    Here you can install any default theme for your site: https://prnt.sc/QlMx6vHp_qSC

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES