Kutethemes

Customer

Footer blocks not created | Color issues | Minor bug - two magnifiers in categories search bar

Posted by: tomassedlacek90 Oct 9, 2022 at 20:02 (2 year ago)

Hi,
I did not import the demo data because I am switching from different theme and I want to keep all data and nothing to be overidden.
My issues are:

1) Footer cannot be added, its activated in Elementor, I created my own footer but still I cant select it. - See screenshots
2) Colors - I am not able to change multiple colors - see screenshot with notes
3) There are two magnifier icons in the categories search bar - see screenshot

colors-634328daed787.png
footer-block-634328daee2f4.png
footer-elementor-634328daef728.png
magnifier-634328daefd34.png
no-footer-634328daf03ea.png

Customer

Posted by: yame, Oct 10, 2022 at 02:44 (2 year ago)

Hi @tomassedlacek90,

Please provide the protected account: https://prnt.sc/oV5aa5H9OWrp
I would like to access your site then will help you to check all issues.

Regards,
Yame
Customer

Posted by: tomassedlacek90, Oct 11, 2022 at 00:01 (2 year ago)

Hi Yame,
I will. The issue now is that website is being transfered on different server. Once it is done, I will post here new login details.
Best regards,
Tomas
Manager

Posted by: yame, Oct 11, 2022 at 01:40 (2 year ago)

Ah okay.
So pls make sure that the theme will work on only one main domain as you registered with Themeforest. It will be easier for me to control your issues. And let me know when you get in trouble.

Have a nice day!
Yame
Customer

Posted by: tomassedlacek90, Oct 11, 2022 at 23:48 (2 year ago)

Hi Yame,
the footer issue has been solved by changin hosting. So probably different PHP version.
However the issues with colors and magnifier are still persistent.
Manager

Posted by: yame, Oct 12, 2022 at 02:28 (2 year ago)

Thanks.
1. Magnifer: I see it shows only one: https://prnt.sc/KcPMLorF-0Yz
Pls clear cache your site then check it again

2. Color: I will send this to my coder. He will help you to check it and I will inform you later.
Manager

Posted by: yame, Oct 12, 2022 at 04:18 (2 year ago)

I got the answer:
- Change font issue: DONE
It's the bug of the theme. My coder has updated the theme for you to solve this issue. Now, you can change the text color inside as this option: https://prnt.sc/ZnXI5syRSLF0
Now it works well, you don't need to use the CSS in Customizer: https://prnt.sc/2RkcQwAqZLDX

- Change the color when the product is still in stock: You should add for the stock this text: !important
https://prnt.sc/l5fwlAtSG2Gk
ul.products .in_stock_color {
color: #3ca110 !important;
}

Pls do this then let me know the result
Customer

Posted by: tomassedlacek90, Oct 12, 2022 at 09:49 (2 year ago)

Hi Yame,
thanks a lot for the fast fix!
Its great.
Can you look on the double magnifier as well?
Thanks!
Tomas
Manager

Posted by: yame, Oct 13, 2022 at 09:48 (2 year ago)

I checked this issue yesterday and I took a screenshot. Do you still see the duplicated magnifier?
Here I still see it does not have any problem: https://prnt.sc/2t_F2l9-eF84

Pls check it again then let me know.

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