• Customer

    How to edit shop page photos

    Posted by: developer587 Sep 3, 2022 at 21:32 (2 year ago)
    Hello
    How can I edit the shop page product photos ?
    They are square but I want them rectangle
    I want to make them as I drow at screenshot

    Thank you

  • Customer

    Posted by: yame, Sep 5, 2022 at 02:36 (2 year ago)

    Hi @developer587

    It is because the original size of the image is 600 x 600: https://prnt.sc/pPxMMlXJa35s
    So, if you want to have the rectangle size, you have to cut again the image and re-upload it.

    Regards,
    Yame
  • Customer

    Posted by: developer587, Sep 11, 2022 at 09:51 (2 year ago)

    Hello
    The problem must be something different
    the uncropped thumbnail selection it's not working.
    Only works the basic selection.
  • Customer

    Posted by: developer587, Sep 11, 2022 at 13:03 (2 year ago)

    I found the problem.
    the problem is here: wp-content\themes\kute-boutique\framework\woocommerce\template-functions.php
    at kute_boutique_template_loop_product_thumbnail function
    when the variable crop is true the photos are square.
    I made it false and now the photos are rectangle as I want.

    The problem is that I can't move it at child
    it's not overriding and it's not working at child and with the first update I will have the same problem.

    Can you fix it please?

    Thank you
  • Manager

    Posted by: yame, Sep 12, 2022 at 08:46 (2 year ago)

    I also sent your account to my coder. He will check and help you soon.

    Thank you!
  • Manager

    Posted by: yame, Sep 14, 2022 at 01:34 (2 year ago)

    It's done.
    My coder has updated the theme for you to fix this bug.
    In fact, you just need to fix it in the Customizer section. However, the theme got the error at that time so you could not setup there. Now, you can set here: https://prnt.sc/QauNPExRGx6d

    Pls check your site again then let me know
  • Customer

    Posted by: developer587, Sep 14, 2022 at 21:00 (2 year ago)

    The photos does not changing but I don't care.
    I took what I want :D
    Thank you
  • Manager

    Posted by: yame, Sep 15, 2022 at 01:51 (2 year ago)

    Oh great job :D

    So I will close this ticket if your problem was solved. Please submit a new one when you need help

    Regards,
    Yame
  • Customer

    Posted by: developer587, Sep 19, 2022 at 20:41 (2 year ago)

    thank you :D

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible