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  • Customer

    Urgent Issue

    Posted by: GulfFood Mar 30, 2022 at 10:45 (3 year ago)
    Dear Sir,
    I added second page to my website. Now my website have 2 languages (Arabic and English).
    My issue is your theme allow me to select footer type for each page, but unfortunately your theme don't allow me to select footer in posts and products pages. So in this case I can't add Arabic footer like pages.
    I have 2 footers (Arabic Footer and English Footer). now English footer on all posts and products either pages I select Arabic footer in Arabic pages
    Untitled-624434dee018e.png
  • Customer

    Posted by: yame, Mar 31, 2022 at 02:32 (3 year ago)

    Hi, @GulfFood

    It seems that we don't have full permission to access your dashboard site: https://prnt.sc/U0KIq8O12Tit
    Pls provide us the full permission so that we can check the problem for you.

    Regards,
    Yame
  • Customer

    Posted by: GulfFood, Mar 31, 2022 at 05:51 (3 year ago)

    Now you have full permission
  • Manager

    Posted by: yame, Mar 31, 2022 at 08:53 (3 year ago)

    Now I can select the Footer type for the product page:
    https://prnt.sc/Jx72aVaE5Mtm
    https://prnt.sc/ElJVVKS7FuKI

    You can check again if this is what you mean.
  • Customer

    Posted by: GulfFood, Apr 3, 2022 at 10:51 (3 year ago)

    Dear Sir,
    I think you didn't understand me. I agree with you. I can select footer type for any page. But this is not issue.
    The issue is I can't select footer type into post or specific product page. Please see attached images
    1-62497c174080d.PNG
    2-62497c1740d60.PNG
  • Manager

    Posted by: yame, Apr 4, 2022 at 08:28 (3 year ago)

    The single product and post page will get the Footer type in Theme Options: https://prnt.sc/SV-yzsqThRSu
    You will not able to select the specific Footer for these pages.
  • Customer

    Posted by: GulfFood, Apr 4, 2022 at 09:43 (3 year ago)

    Are you serious sir????
    I know this step. by this step I can use 1 footer to all products and posts for booth Arabic and English.
    based on your share screen all products and posts will have Arabic footer in Arabic and English languages. I want to select footer for each language.
  • Manager

    Posted by: yame, Apr 6, 2022 at 04:17 (3 year ago)

    I think that I understood what you mean.
    My suggestion is you can use the plugin WPML. However, I am asking the developer of this theme. He will check your comments and if he can give you another solution for this
  • Manager

    Posted by: yame, Apr 6, 2022 at 09:31 (3 year ago)

    He says that the plugin supports this.
    Tick for this box: https://prnt.sc/3683qLKLBbZr
    then when you create a new page, you can select a different Footer.
  • Customer

    Posted by: GulfFood, Apr 6, 2022 at 10:07 (3 year ago)

    I used Polylang Plugin. I can't use WPML now. I think this issue isn't related to what plugin we do.
    This issue because your theme not support select footer type into products and posts like pages.
    Please find suitable solution ASAP. I opened this Ticket since more than 1 week
  • Manager

    Posted by: yame, Apr 7, 2022 at 01:33 (3 year ago)

    The screenshot above was taken from your plugin, not from WPML.
    My coder gave the suggestion is that you can select a Footer type in Theme Options >> then create the different languages from that Footer >> then when you create a new page, you can select the Footer for that page. The theme just supports the different Footer on Page only.
    If you still wonder, pls contact me via Skype: vetyame.
    I will support directly to solve this problem completely.
  • Customer

    Posted by: GulfFood, Apr 7, 2022 at 10:30 (3 year ago)

    Ok, What I do now???????
    In case I selected English footer. The English footer will appear on all posts and products in Arabic version also.
    What I do?????
    this issue in your theme. I have many issues in this theme you are not help me anyone.
    I need solution for this issue.
  • Manager

    Posted by: yame, Apr 8, 2022 at 05:59 (3 year ago)

    I also got your message. Pls check it

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