HomeSupport systemWordPressBoutiqueMissing Button to add logo
  • Customer

    Missing Button to add logo

    Posted by: sawmyint Mar 20, 2022 at 07:39 (3 year ago)
    I don't find any button to add logo in KuteBoutique theme.
    That error is just at this theme. If I change other free theme, there is no that kind of error.
    Pls advice me to solve this, thanks !
    missing-logo-change-button-6236da2328dcd.JPG
  • Customer

    Posted by: yame, Mar 21, 2022 at 02:44 (3 year ago)

    Hi, @sawmyint

    Because you still do not install all needed plugins of the theme: https://prnt.sc/nzq2bMUCjA2Y
    The toolkit is one of the most important plugins. You should install this and do the settings in Theme Options.

    Let's do it then let me know
    Regards,
    Yame
  • Customer

    Posted by: sawmyint, Mar 21, 2022 at 09:52 (3 year ago)

    I got critical error and can't even log in to admin site. anything you make a change at your side ?
  • Manager

    Posted by: yame, Mar 22, 2022 at 01:35 (3 year ago)

    No. I just accessed your site then saw that the plugins still were not installed. Then I informed you that.
  • Customer

    Posted by: sawmyint, Mar 22, 2022 at 02:28 (3 year ago)

    Thank you,
    I just solve it.
    Then I install the ovic addon toolkit as you recommend but here is an error installing that toolkit.
    Pls kindly check and advice me
    OvicAddonTookit-Installation-Error-623934434a835.JPG
  • Manager

    Posted by: yame, Mar 22, 2022 at 03:36 (3 year ago)

    I got it. I will send your issue to my coder and he needs to check
    I will inform you later. Thanks for your patience!
  • Customer

    Posted by: sawmyint, Mar 23, 2022 at 16:26 (3 year ago)

    Thank you so much for your kind support
  • Manager

    Posted by: yame, Mar 24, 2022 at 02:09 (3 year ago)

    You need to contact the hosting to be reauthorized. There are some wp folders that do not have permission so you cannot install the plugins.
  • Customer

    Posted by: sawmyint, Mar 24, 2022 at 04:23 (3 year ago)

    ok, which kind of permission to which folders should I request to hosting?
    I will contact them and request permission for this.
  • Customer

    Posted by: sawmyint, Mar 24, 2022 at 05:42 (3 year ago)

    I already contact the hosting to be reauthorized but they said like that "the error clear shows it is on line 177, line 6574 and line 184, I would request you to check with that".
    So, Pls help me to check by the coder side, thanks :D
  • Manager

    Posted by: yame, Mar 24, 2022 at 08:33 (3 year ago)

    Yeah, I also discuss it with my coder. He says it is not an error. Just ask the hosting manager to decentralize for all wp folders such as uploads, themes, plugins. Then you will be able to install the theme properly.
  • Customer

    Posted by: sawmyint, Mar 25, 2022 at 15:25 (3 year ago)

    thanks, I'll try that so
  • Customer

    Posted by: sawmyint, Mar 26, 2022 at 07:06 (3 year ago)

    Already installed ovic addon toolkit and then, I start activating plugins, then, there is another error again and I get critical error on the website. pls check and help me with this again.
    Thank you for your support.
    kute3-623ebb8cda1de.JPG
  • Manager

    Posted by: yame, Mar 28, 2022 at 01:59 (3 year ago)

    I sent this to my coder. He will check and if he has any feedback, I will let you know. Thanks!
  • Manager

    Posted by: yame, Mar 28, 2022 at 02:19 (3 year ago)

    Because you use the Elementor version so you don't need to install this plugin: https://prnt.sc/-C68RZ3tIS2g
    Now your site is done: https://prnt.sc/9JUSQL5pcUXQ
    Let's install the theme and have the experience with this.
  • Customer

    Posted by: sawmyint, Mar 29, 2022 at 19:38 (3 year ago)

    All plugins are already installed and activated. but still can't change logo and still missing that feature. Please check it again for me.
    Thanks.
  • Manager

    Posted by: yame, Mar 30, 2022 at 01:14 (3 year ago)

    It seems that you still do not install the theme properly. There is no data of the demo theme on your site.
    So do you need help to install the theme with the demo you want?
    The logo is already changed but no content on your site: https://prnt.sc/fTq1znCX1ZBG
  • Customer

    Posted by: sawmyint, Mar 30, 2022 at 03:11 (3 year ago)

    yes, if you can help, pls install the theme and all the other requirements I should install for running the theme on the website properly. Thanks :D
  • Manager

    Posted by: yame, Mar 30, 2022 at 10:05 (3 year ago)

    Let's I try. Because it is still loading when I import the demo data for your site: https://prnt.sc/cHvJN6tJRnUl
  • Manager

    Posted by: yame, Mar 31, 2022 at 02:23 (3 year ago)

    DONE. Pls check your site now then let me know.
  • Customer

    Posted by: sawmyint, Mar 31, 2022 at 10:17 (3 year ago)

    Thanks for your help, it is much effective now. But let me ask you next issue after activating woo-thank-you-page-nextmove-lite.
    I got error message like that "Deprecated: Required parameter $i follows optional parameter $args in /var/www/wp-content/plugins/woo-thank-you-page-nextmove-lite/admin/includes/cmb2/includes/types/CMB2_Type_Multi_Base.php on line 34"

    Pls check and advice me for this too. Thanks
  • Manager

    Posted by: yame, Apr 1, 2022 at 07:12 (3 year ago)

    My coder is checking. I also really hope that you will be satisfied with this support and spend a little time going to this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/14799139?s_rank=10 and rate 5 stars for us.

    I will inform you when my coder gives me his answer. Thanks!
  • Manager

    Posted by: yame, Apr 1, 2022 at 08:18 (3 year ago)

    He also says that you are able to deactivate this plugin because it does not necessary to use.
    But if you want to use this plugin, we will help you to check the reason later.
  • Customer

    Posted by: sawmyint, Apr 1, 2022 at 18:21 (3 year ago)

    Ok thanks, I already deactivated that plugin and rated 5stars for your support.
  • Customer

    Posted by: sawmyint, Apr 1, 2022 at 18:26 (3 year ago)

    As the last request on this ticket, did Elementor and WPBakery Page Builder Plugins work as the same function or should I use both of these plugins ?
    If I need to use these all,
    may I get the resource or guides of using Child Theme Configurator, WP Reset, WPBakery Page Builder because I am not familiar with these plugins and don't understand so much of how to use them
  • Manager

    Posted by: yame, Apr 4, 2022 at 02:28 (3 year ago)

    Thank you so much for the stars ^^
    The Elementor and WPBackery cannot work at the same time. These are the different templates.
    When you use the Elementor template to build the theme, so the plugin WPBakery will not work.
    The child theme, WP Reset plugins still work with the theme whenever you use any template.
  • Customer

    Posted by: sawmyint, Apr 4, 2022 at 06:43 (3 year ago)

    Thank you so much for your support and advices
  • Manager

    Posted by: yame, Apr 4, 2022 at 09:28 (3 year ago)

    You're welcome.
    So I will close this ticket. If you need any help, pls submit a new ticket then I will help you to check.
    Best regards,
    Yame

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