• Customer

    Pages are not getting visible

    Posted by: dieutekdev Mar 4, 2022 at 10:45 (3 year ago)
    Some pages are not getting visible in the desktop and mobile. I will provide the links of the pages that are not visible.
    1. https://www.moongoddesscouture.com/ ( not visible in desktop and mobile )
    2. https://www.moongoddesscouture.com/about-us/ (not visible in mobile )
    3. https://www.moongoddesscouture.com/shop/ (not visible in desktop)
    4. https://www.moongoddesscouture.com/support/ ( not visible in desktop and mobile)

    How can I solve this please help

  • Customer

    Posted by: dieutekdev, Mar 4, 2022 at 12:00 (3 year ago)

    In the mobile view support page ( https://www.moongoddesscouture.com/support/ ) is visible but it is break. In the support page there is 5 buttons for going to different pages and each page contain contact forms this contact forms are also break.
    same issue is showing in the about us ( https://www.moongoddesscouture.com/about-us/ ) page also some part is break.

    I will share the screenshot of support page. Please Help
  • Customer

    Posted by: yame, Mar 7, 2022 at 03:20 (3 year ago)

    Hi,

    I would like to check your Dashboard. But I cannot access this page: https://prnt.sc/ME0uIYrvgxK1
    Pls check it again

    Yame
  • Customer

    Posted by: dieutekdev, Mar 7, 2022 at 04:27 (3 year ago)

    Please try using the information given below
  • Manager

    Posted by: yame, Mar 7, 2022 at 07:39 (3 year ago)

    I still cannot open this link.
    If you have skype, pls add mine: vetyame
    I will support directly your issues. Thanks!
  • Customer

    Posted by: dieutekdev, Mar 7, 2022 at 14:24 (3 year ago)

    Sorry, I have just copy paste the link, that may be the reason that you can't access the back end. I will once again share the url, please try using this. If not possible we can connect through skype
  • Manager

    Posted by: yame, Mar 10, 2022 at 02:48 (3 year ago)

    Now I see these 2 pages show properly:
    - Support page: https://prnt.sc/p8FsooZtSAlF
    - about us page: https://prnt.sc/N41p-pUxk8s6
  • Customer

    Posted by: dieutekdev, Mar 10, 2022 at 04:50 (3 year ago)

    yes, Now It is showing properly,
    Thank you for your support
  • Customer

    Posted by: Maason, Mar 11, 2022 at 03:16 (3 year ago)

    You are welcome, elmoyeldo.
    Thank you very much!

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