HomeSupport systemWordPressBiolifehelp
  • Customer

    Posted by: yame, Feb 28, 2022 at 01:49 (3 year ago)

    Hi @maheraos

    I got that the problem occurs on the mobile view only.
    I also sent this to my coder. Let him check then I will inform you later. Thanks!

    Regards,
    Yame
  • Manager

    Posted by: yame, Feb 28, 2022 at 01:56 (3 year ago)

    Also, on the desktop version, the Add to cart button will be designed as a hovered button. That's why this button will not be shown in the mobile version. You cannot hover on your mobile screen so you have to click on that product to add it to the cart.
    About the number of products after being added to the cart on the mobile view, let my coder check first. Thank you!
  • Manager

    Posted by: yame, Feb 28, 2022 at 06:41 (3 year ago)

    It's done. My coder has updated the theme for you to fix this bug. Pls check your site again and let me know the result
    Thank you!
  • Customer

    Posted by: maheraos, Feb 28, 2022 at 19:35 (3 year ago)

    hi
    in mobile version still the count of product added to cart not appear please check
  • Manager

    Posted by: yame, Mar 1, 2022 at 02:49 (3 year ago)

    He found out that you are using another plugin named: Product Add-Ons for WooCommerce.
    This plugin interferes with the add-to-cart process, so it can't be used with my Ajax add-to-cart: https://prnt.sc/9CLmY4oZ_gGy
    You should choose one of them
  • Customer

    Posted by: maheraos, Mar 1, 2022 at 19:07 (3 year ago)

    hi
    please even i didactive the plugins the count number of product in cart at mobile version is not appear please check it
  • Manager

    Posted by: yame, Mar 2, 2022 at 02:18 (3 year ago)

    Okay, he will check this with your other questions.
  • Manager

    Posted by: yame, Mar 2, 2022 at 09:11 (3 year ago)

    This is the video that my coder tested your site again: https://drive.google.com/file/d/1xlYdjAuIst_HYwTDSIH5_p4Y45yqXzkq/view?usp=sharing

    Perhaps you cannot clear the cache in the server, wp_admin. Try to clear the cache then check your site again.
  • Customer

    Posted by: maheraos, Mar 6, 2022 at 06:07 (3 year ago)

    hi

    i am sure still this problem kindly use mobile not computer when test it
  • Customer

    Posted by: maheraos, Mar 8, 2022 at 07:10 (3 year ago)

    hi any reply from your coder
  • Manager

    Posted by: yame, Mar 10, 2022 at 03:05 (3 year ago)

    This is the video that we tested on a real mobile phone: https://drive.google.com/file/d/1NxGsoeqTrtYWwjpMI7r7uh5BicKV2pxg/view?usp=sharing
    The number is still there when we added products to the cart. Pls check it

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES