• Customer

    Theme Installations

    Posted by: larby2 Feb 23, 2022 at 17:36 (3 year ago)
    Hello,

    "Kindly note this important point, I DO NOT WANT TO LOSE THE ARTICLES/POST AND PAGES ON THIS WEBSITE."

    This is not first we have bought your theme but i must say, this is the most tiring and complex theme and no way would I want to experience such thing anymore. After developing the theme (Demo 36) structure on a test server, we find it so hard to install and insert the settings to the main website, your documentation does not help, your files are not well labeled. Please kindly fix this nightmare, import the elementor home pages, and footer styles and over settings. I do not need the images or video.

    Thank you.

    PS: The website is losing traffic as we speak because its on maintenance mode.

  • Customer

    Posted by: yame, Feb 24, 2022 at 03:50 (3 year ago)

    Hi, @larby2

    The last time I installed the theme for your site, it ran and worked quite well. It did not take too much time to install the theme with homepage 36 on your site. Now, do you want to install the theme again without losing all your content, don't you? I used to import and install the theme successfully for your site and we just support this once.

    Also, your support period was expired. Please extend it then let me know again.
    Thank you!

    Regards,
    Yame

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