Kutethemes

Customer

Shop banner bug

Posted by: roobke Feb 17, 2022 at 10:02 (3 year ago)

Hi. When i deleting shop banner(i don't need it) - in shop page showing not loaded image like this: https://prnt.sc/26xmqyy
can you fix and send to me new file?

Customer

Posted by: yame, Feb 18, 2022 at 04:07 (3 year ago)

HI, @roobke

Could you please provide me with your admin + FTP account?
I would like to check your site first then will give you the correct support. Thanks!

Regards,
Yame
Customer

Posted by: roobke, Feb 18, 2022 at 09:57 (3 year ago)

No. But it's easy to test, just delete in the settings shop banner and go to the shop page:
https://prnt.sc/XZG2DDUFN1EJ
Manager

Posted by: yame, Feb 21, 2022 at 04:00 (3 year ago)

Because I cannot open the page that has this error image so that I can check.
Could you provide me with the link of that page?

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