HomeSupport systemWordPressKuteShopTemplate Problems
  • Customer

    Template Problems

    Posted by: TechKavala Feb 13, 2022 at 19:03 (3 year ago)
    Dear sir/madam,
    We have recently buy your template. Looks great, but we have some problems.
    1) We are unable to edit the Header information to changes phone numbers etc
    2) The site doesn't show the footer instead it shows a repeat of the site again

    We are looking forward to hearing from you as soon as possible

    Thank you.
  • Customer

    Posted by: Maason, Feb 14, 2022 at 00:44 (3 year ago)

    Goodmorning @TechKavala
    Q1: Could you please provide wp-admin + ftp or Cpanel account via secret information area? I would like to check in your site and guide you.
    Q2: The cause by the Elementor setting. You have to enter the dashboard choose Elementor and select options á the attachment file below.
    Please do follow these step and let me know the result.
    Regards,
    Maason
    elementor-setting-2-6209a6007bc88.png
  • Customer

    Posted by: TechKavala, Feb 14, 2022 at 11:43 (3 year ago)

    Thank you for your answer. I am sending you the information that you want
    Just for your information I have fix the footer.
  • Customer

    Posted by: Maason, Feb 14, 2022 at 14:47 (3 year ago)

    Hi @TechKavala
    You can edit at the dashboard>>Appearance>>Menus>>01 Submenu 1 as the attachment file below. Please do follow these steps and let me know the result.
    Regards,
    Maason
    phone-number-620a6b9152598.png
  • Customer

    Posted by: TechKavala, Feb 15, 2022 at 09:05 (3 year ago)

    Thank you for your answer.
    Could you please tell me how to edit the menu Categories?
    I am attaching an image to show you which menu I mean
    Screenshot-2022-02-13-at-12.15.34-PM-620b6cd22c583.jpg
  • Customer

    Posted by: Maason, Feb 15, 2022 at 09:18 (3 year ago)

    Hi @TechKavala
    It's vertical category. You can change at the dashboard>>Ovic Panel>>Theme Options>>Header>>Vertical Menu>>Vertical Tittle as the attachment file below.
    Please do follow these steps and let me know the result
    Regards,
    Maason
    Vertical-Category-620b70011dc42.png
  • Customer

    Posted by: TechKavala, Feb 21, 2022 at 09:54 (3 year ago)

    Dear sir/madam,
    I am trying to change the logo on the header but with no luck. I have uploaded the logo image but the logo doesn't appear at all.
  • Manager

    Posted by: yame, Feb 22, 2022 at 03:44 (3 year ago)

    Hi,

    Because you still use the Meta box mode of this home. Click Edit page: https://prnt.sc/0ck2pXavv0Rb >> Scroll down then turn off the Meta box mode: https://prnt.sc/Fd61AzKU_Ug5
    Pls do this then let me know the result.

    Regards,
    Yame
  • Customer

    Posted by: TechKavala, Mar 1, 2022 at 11:28 (3 year ago)

    Dear sir/madam,

    I would like to translate the word Categories on the Search bar and the Words Shopping Cart on the Shopping Cart widget.

    I am sending an attachment for you to understand what I mean
    Screenshot-2022-03-01-at-1.24.46-PM-621e036cdda52.jpg
  • Manager

    Posted by: yame, Mar 2, 2022 at 02:38 (3 year ago)

    Hi,

    I installed a plugin named: Loco Translate for your site.
    This is a free plugin and it can translate some texts in your site to be your own language.
    Negative to Loco >> Themes >> Kuteshop and translate these texts: https://prnt.sc/-SRoCX01gWOJ => https://prnt.sc/0JhncwloIn5A => https://prnt.sc/6veThTdxeyE6

    Hope that it is useful for you.
  • Customer

    Posted by: TechKavala, Mar 3, 2022 at 08:15 (3 year ago)

    Dear sir/madam,

    I have a problem on a single product page. I want the attributes to show as dropdown menu and not as Text. I have fixed the type of the Attributes from Button to Select but the outcome is the same.

    Kind Regards,
    Stelios
    Screenshot-2022-03-03-at-9.55.20-AM-62207905dde22.jpg
  • Manager

    Posted by: yame, Mar 4, 2022 at 03:13 (3 year ago)

    Here you are: https://prnt.sc/k_ie1xKq6cgw
    you need to un-tick this: https://prnt.sc/vZTuNPSwJeEO
    Check your site now and it works with the dropdown.

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