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  • Customer

    Menù Mobile

    Posted by: AlexNapo72 Jan 21, 2022 at 11:02 (3 year ago)
    Hi how are you?
    I have a mobile problem
    in fact I always want to see the menu in this way, when I change the page it changes in a different way and the logo is no longer seen.
    Can you stay fixed like this?
    I am attaching you image
    I also send you the accesses of the site:
    goeldlincollection.it
    user = Admin100
    passw = CHEF100!!
    Thanks and good job
    fotos-61ea92b8afea6.png
  • Customer

    Posted by: AlexNapo72, Jan 21, 2022 at 11:56 (3 year ago)

    to be more precise it is only on the home page that needs to be fixed
  • Customer

    Posted by: Maason, Jan 22, 2022 at 02:48 (3 year ago)

    Hi AlexNapo72
    Do you want to remove this space?
    mobile-issue-61eb707a8e7aa.png
  • Customer

    Posted by: AlexNapo72, Jan 22, 2022 at 07:44 (3 year ago)

    Good morning
    Thanks for the change!
    Certain! If you can reduce the white space ...
    Thank you and good day
  • Customer

    Posted by: Maason, Jan 23, 2022 at 15:34 (3 year ago)

    Hi AlexNapo72
    I am sory for delay reply because i do not work at the weekend. I sent your question to my coders, they will check and help you asap.
    Please wait... I will inform you soon when it's done.
    Have a nice weekend!
    Regards,
    Maason
  • Customer

    Posted by: AlexNapo72, Jan 27, 2022 at 14:58 (3 year ago)

    Good evening
    I wanted to tell you that the problem persists, that is, viewing the site from a mobile device is seen first in one way and then in another.
    It often happens to me even from desktop that you see as if it were mobile.
    What happen?
    Please help me because where I work they make me question!
    It doesn't do anything about the white space that forms from menu to slide if it can't be solved.
    I'm interested in the resolution of mobile and desktop views.
    I attach the file
    https://prnt.sc/26k7b2j
    GREETINGS
  • Customer

    Posted by: Maason, Jan 28, 2022 at 07:27 (3 year ago)

    Hi AlexNapo72
    I found the cause by your page's settings. Please reduce this value and let me know the result.
    Regards
    space-on-mobile-61f39adf9258d.png
  • Customer

    Posted by: AlexNapo72, Jan 28, 2022 at 09:46 (3 year ago)

    Hi, I did as you told me, but the problem of mobile viewing is always different.
    I put link below:
    https://prnt.sc/26k7b2j
    I wait for you
  • Customer

    Posted by: Maason, Jan 28, 2022 at 16:04 (3 year ago)

    Hi AlexNapo72
    The cause by your cache plugin, please check your setting again
    Regards
  • Customer

    Posted by: AlexNapo72, Jan 29, 2022 at 09:17 (3 year ago)

    Hello
    you are right it will be the cache, but I have disabled the plugin.
    But anyway if you see the home footer is set to footer 22 instead the other is displayed.
    Please check the footer and header carefully because they display differently on mobile and desktop.
    Please fix this!
    Greetings
  • Customer

    Posted by: AlexNapo72, Jan 29, 2022 at 10:58 (3 year ago)

    Ok ... I solved, there are no problems for the moment.
    Goodbye and have a nice day
  • Customer

    Posted by: AlexNapo72, Jan 30, 2022 at 11:00 (3 year ago)

    Hello
    Unfortunately, the problem continues to arise.
    I clean the server cache and everything works perfectly from mobile and desktop, but then suddenly after hours everything comes back confused, that is, from desktop you see mobile and from mobile you do not see perfectly.
    I attach link
    https://prnt.sc/26lvq62
    Then I also have another problem in the following page https://goeldlincollection.it/chi-siamo-abiti-goeldlin/ the progressiv bar does not work.
    I attach link
    https://prnt.sc/26lvqmo
  • Customer

    Posted by: Maason, Feb 3, 2022 at 06:10 (3 year ago)

    Hi AlexNapo72,
    I am sory because i am on holidays, it's new year time here ( Lunar New Year in Asia ) I will go back on comming Monday. I check your issue and it still works fine. Please check again
    Hapy New Year 2022!
    Maason
    imag3-61fb71d3b8680.jpg
    image1-61fb71d3b8fe0.jpg
    image2-61fb71d3b93a0.jpg

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