HomeSupport systemWordPressElinor Loading really slow and smart search extremely ...
  • Customer

    Loading really slow and smart search extremely slow

    Posted by: manneinc Jan 12, 2022 at 17:17 (3 year ago)
    The website loads really slow and the smart search is extremely slow on the demo site. Why is it so slow? Will it be that slow when installing it on my Wordpress site?
  • Customer

    Posted by: Maason, Jan 12, 2022 at 17:38 (3 year ago)

    Hi manneinc
    The cause mabe by your host or plugins. COuld you please provide wp-admin + Cpanel accounts via secret information area? I will check and help you asap.
    Regards,
    Maason
  • Customer

    Posted by: manneinc, Jan 12, 2022 at 19:39 (3 year ago)

    Hello again,

    No, I mean your demo site. I have not uploaded it to my website yet. But when I check https://elinor.kutethemes.net/ it is really slow. Will it be this slow on my website aswell? Also, how do I remove the bar at the bottom? Otherwise it’s an awesome theme! Really good job!
  • Customer

    Posted by: manneinc, Jan 13, 2022 at 00:48 (3 year ago)

    I have now uploaded the theme to my wordpress site and it's not as slow as on your demo site :) Altough, I imported the demo data and there is a lot of stuff missing. Could you help me to import the demo data so that it looks exactly like the demo and to make sure everything is working and not being slow etc. Thank you very much :)
  • Customer

    Posted by: Maason, Jan 13, 2022 at 01:31 (3 year ago)

    Hi manneinc
    Please contact to your host provider and updated these issues before( see the attachment file) and let me know. I will help to install the theme.
    Waiting your news....
    Have a nice day!
    Regards,
    Maason
    hostconfig-61df80f9854d6.png
  • Customer

    Posted by: Maason, Jan 13, 2022 at 01:34 (3 year ago)

    Please change the Max_Post_size values by 512M as the attachment file
    maxpostsize-61df81c1bafba.png
  • Customer

    Posted by: manneinc, Jan 13, 2022 at 09:52 (3 year ago)

    Now I have changed the post_max_size to 512M.
  • Customer

    Posted by: manneinc, Jan 13, 2022 at 10:21 (3 year ago)

    Could you please login and make it so that It looks exactly like your demo. The footer is missing and a lot of things are missing and not working. Thanks!
  • Customer

    Posted by: Maason, Jan 13, 2022 at 14:57 (3 year ago)

    Hi manneinc
    May i delete all curent demo contents and re-install theme from the beginning?
  • Customer

    Posted by: manneinc, Jan 13, 2022 at 17:17 (3 year ago)

    Yes you can go ahead and re-install the theme!
  • Customer

    Posted by: manneinc, Jan 14, 2022 at 00:12 (3 year ago)

    You can delete all current demo content and re-install the theme for the beginning.

    Kind Regards!
  • Customer

    Posted by: Maason, Jan 14, 2022 at 02:42 (3 year ago)

    Goodmorning @manneinc
    Did you change the wp-admin account? Please check and provide me again. I will check and install the theme for you.
    Waiting your reply..
    Maason
  • Customer

    Posted by: manneinc, Jan 14, 2022 at 10:04 (3 year ago)

    Now you can log in with the same username and password as before.

    Thank you!
  • Customer

    Posted by: manneinc, Jan 14, 2022 at 17:23 (3 year ago)

    Does it work to log in? You can go ahead and remove everything and re-install the theme :)
  • Customer

    Posted by: Maason, Jan 15, 2022 at 04:01 (3 year ago)

    Goodmorning @manneinc
    Please do not touch on your site. I will check and re-install the theme now
    Please wait.. I will inform you when it's done!
    Regards,
    Maason
  • Customer

    Posted by: Maason, Jan 15, 2022 at 04:25 (3 year ago)

    Hi @manneinc
    Could you please provide Cpanel account via secret information box? I would like to check your host because i could not upload demo content,
    Waiting your answer....
    Regards,
    Maason
  • Customer

    Posted by: Maason, Jan 15, 2022 at 04:42 (3 year ago)

    I could not upload plugin, it shows the Internal Server Error as the attachment file. Please contact to your host provider and update this issue before
    error-500-61e250c4089f4.png
  • Customer

    Posted by: Maason, Jan 15, 2022 at 05:31 (3 year ago)

    Could you connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat, it's faster
    Waiting your connection....
  • Customer

    Posted by: Maason, Jan 15, 2022 at 05:33 (3 year ago)

    Also you should change this value
    max-excution-61e25cb08b80a.png

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