HomeSupport systemWordPressElinorTheme demo not working correctly on mobile
  • Customer

    Posted by: Maason, Jan 12, 2022 at 16:46 (3 year ago)

    Hi anasabsar6
    In this case then you should update to the latest theme version, it's Elinor version 1.0.2 and letme know your results.
    NOTE: You should backup your site before the theme's updated.
    Regards,
    Maason
  • Customer

    Posted by: anasabsar6, Jan 13, 2022 at 05:55 (3 year ago)

    Hi Maason,
    thanks for your reply!
    I am unable to update the theme because no update was found on my site, can you please update the theme on my behalf?

    Thanks

  • Customer

    Posted by: anasabsar6, Jan 13, 2022 at 05:56 (3 year ago)

    I have already shared my WordPress access on the Secret box.
  • Customer

    Posted by: Maason, Jan 13, 2022 at 06:01 (3 year ago)

    Hi anasabsar6
    Please backup your site before and let me know. I will check and help you
    Also did you customize the theme yet?
  • Customer

    Posted by: anasabsar6, Jan 13, 2022 at 14:19 (3 year ago)

    I have updated the theme but the issue is still there.
    2022-01-13_19-17-61e034d54bc83.png
  • Customer

    Posted by: anasabsar6, Jan 13, 2022 at 14:21 (3 year ago)

    I have just added a logo on the website nothing more.

    So I don't need to take a backup so please look,
  • Customer

    Posted by: Maason, Jan 13, 2022 at 15:52 (3 year ago)

    Hi anasabsar6
    I sent your issues to the author of theme, they will check and find out the cause
    I will inform you when it's sovled!
    have a nice day!
    Regards,
    Maason
  • Customer

    Posted by: anasabsar6, Jan 13, 2022 at 20:36 (3 year ago)

    yes please, it's so frustrating for me.
  • Customer

    Posted by: Maason, Jan 14, 2022 at 04:43 (3 year ago)

    Hi anasabsar6
    It's updated. Please check your site again and letme know your result.
    Regards,
    Maason
  • Customer

    Posted by: anasabsar6, Jan 14, 2022 at 10:35 (3 year ago)

    Now it's working fine.

    Thank You

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