Kutethemes

Customer

help in error

Posted by: maheraos Dec 21, 2021 at 07:09 (3 year ago)

dear
I got tow problem

first the slide into best seller is not working first when the website launch is work when select other category not working as attached
second error
the cart page if we add quantity it is not update automatically

Customer

Posted by: Maason, Dec 21, 2021 at 15:07 (3 year ago)

Hi maheraos
Could you please provide FTP or Cpanel account via secret information area? My coder will check and update it
Regards,
Maason
Customer

Posted by: Maason, Dec 21, 2021 at 15:10 (3 year ago)

Also you should update to the Biolife version 3.0.2 before and let me know your results
Customer

Posted by: Maason, Dec 21, 2021 at 15:17 (3 year ago)

About best seller section, it still works fine. Please check again
Customer

Posted by: maheraos, Dec 22, 2021 at 05:40 (3 year ago)

as your request
Customer

Posted by: maheraos, Dec 22, 2021 at 06:26 (3 year ago)

this throw ssh
Customer

Posted by: Maason, Dec 22, 2021 at 07:58 (3 year ago)

Could you please take screenshot this issue: -first the slide into best seller is not working first when the website launch is work when select other category not working as attached ?
Customer

Posted by: Maason, Dec 22, 2021 at 08:06 (3 year ago)

i am on skype: mod.kutethemes@gmail.com . COuld you connect to me?
Customer

Posted by: Maason, Dec 22, 2021 at 08:30 (3 year ago)

I found the cause by your tab settings. You have not configure it. Please check again and let me know your results
Regards,
Maason

tab-61c2e22832a86.png
Customer

Posted by: Maason, Dec 22, 2021 at 08:31 (3 year ago)

About cart page issue. I have checked, it still works fine
Customer

Posted by: maheraos, Mar 1, 2022 at 20:08 (3 year ago)

please again the tab product is not appear when we load the website i must click on tab name to appear the product
Manager

Posted by: yame, Mar 2, 2022 at 01:53 (3 year ago)

I sent your issue to my coder again. Let him check then I will inform you of his feedback later.
Thank you!
Manager

Posted by: yame, Mar 2, 2022 at 09:06 (3 year ago)

I get the feedback: because you set the activated tab from the beginning is the fourth tab. While you have only 3 tabs. So the products will not show: https://prnt.sc/D9eRKqsWCEJW
Pls check and setup again.
Customer

Posted by: maheraos, Dec 22, 2021 at 12:41 (3 year ago)

I SEND THE VIDEO FOR YOU VIA SKYPE
Customer

Posted by: Maason, Dec 23, 2021 at 01:19 (3 year ago)

Goodmorning @maheraos
I got video shot and sent to my coder, they will check and find out the cause.
Please wait... I will inform you when it's updated.
Thank you very much!

Regards,
Maason

Advanced Search

Category Username ID Topic

FORUM CATEGORIES

WordPress
- Armania 26
- Biolife 29
- Boutique 61
- Dukamarket 28
- Ecotech 7
- Elinor 12
- KuteShop 26
- Masino 1
- Moozo 5
- Ocolus 5
- TechOne 25
- Turan 6
- Umeno 13
- Uminex 11
Prestashop
- Boutique 0
- Logancee 0
- London Stars 0
- SuperShop 0
HTML Templates
- Alesia 0
- Biolife 0
- Boutique 0
- EDO 0
- Envy 0
- Krystal 0
- KuteShop 0
- Leka 0
- LuckyShop 0
- Quinto 0
- Techone 0

help in error

INSTALLATION SERVICE

CUSTOMIZED SERVICES

WORKING TIME

FORUM CATEGORIES