HomeSupport systemWordPressDukamarketProblem Addons Ovic Toolkit
  • Customer

    Problem Addons Ovic Toolkit

    Posted by: Eloquence2020 Nov 24, 2021 at 14:09 (3 year ago)
    Hi I have the DukaMarket theme which uses a plugins "Ovic Addons Toolkit" version 2.4.8. This Plugins is generating conflicts with an Addons of the Dokan Multivendor Plugins, specifically the Georeferencing Addons, it does not show the map in the list of stores (https://sportchile.cl/lista-de-tiendas/). Tests have already been done with the Dokan plugin developer detecting the problem. if we deactivate the Ovic Addons Toolkit, the maps are displayed perfectly. The plugin developer recommended us to contact the Theme developer. Is there a solution for this problem?

    Our final domain has been activated at https://sportchile.cl
  • Customer

    Posted by: Maason, Nov 25, 2021 at 03:14 (3 year ago)

    Hi Eloquence2020
    Could you please provide the FTP or Cpanel account via secret information area? My coder will check and help you
    Regards,
    Maason
  • Customer

    Posted by: Eloquence2020, Nov 25, 2021 at 14:00 (3 year ago)

    Hello attached in secret information the access data to FTP
  • Customer

    Posted by: Eloquence2020, Nov 25, 2021 at 14:00 (3 year ago)

    Hello attached in secret information the access data to FTP
  • Customer

    Posted by: Maason, Nov 25, 2021 at 15:04 (3 year ago)

    Hi Eloquence2020
    Thank you very much. I sent to coders. Tomoorow morning they will check and update it
    I will inform you when it's done.
    Regards,
    Maason
  • Customer

    Posted by: Eloquence2020, Nov 25, 2021 at 15:24 (3 year ago)

    Thanks Maason! I am very attentive
  • Customer

    Posted by: Maason, Nov 26, 2021 at 02:22 (3 year ago)

    Goodmorning @Eloquence2020
    Thank you very much. I will inform you when it's done
    Have a nice day!
    Regards,
    Maason
  • Customer

    Posted by: Maason, Nov 29, 2021 at 09:55 (3 year ago)

    Hi Eloquence2020
    I forgot your ticket. My coder's updated 2 days before. Please check your site again and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: Eloquence2020, Nov 29, 2021 at 12:04 (3 year ago)

    Thank you very much Maason!
    We have verified the site and the map is working perfect! Could you tell me that I caused the problem, Any update? that has affected the operation.
  • Customer

    Posted by: Maason, Nov 29, 2021 at 15:20 (3 year ago)

    Hi Eloquence2020
    I'm not sure what they did. I just get a message that the problem has been resolved
    If you have other questions, do not hesitate to contact me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
    Thank you and Have a great day!
    Maason
  • Customer

    Posted by: Eloquence2020, Nov 30, 2021 at 13:04 (3 year ago)

    of course! thanks to help me
  • Customer

    Posted by: Maason, Dec 1, 2021 at 00:45 (3 year ago)

    Thank you very much and Have a nice day
    Regards,
    Maason

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