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  • Customer

    Problems loading web

    Posted by: cabreraluengo Nov 17, 2021 at 10:26 (3 year ago)
    Hello,
    I have installed the template and started to work with it, but I have problems loading and sometimes it hangs, no charge the web. I have tried different browsers and the problem no change, and I can't find the problem.
    It is a clean install.
    Can you help me?

    Excuse me by my english.
  • Customer

    Posted by: cabreraluengo, Nov 17, 2021 at 13:31 (3 year ago)

    I am also changing parameters from the template control panel and the changes are not updated, for example the dominant colour.
  • Customer

    Posted by: Maason, Nov 18, 2021 at 00:54 (3 year ago)

    Goodmorning @cabreraluengo
    I would like to check in your site but i could not login: https://ortoactiva.madmediamarketing.es/admin682fperen
    Please check and provide me again
    admin-6195a43bee609.jpg
  • Customer

    Posted by: Maason, Nov 18, 2021 at 00:56 (3 year ago)

    Did you turn on cache option as the attachment file below yet?
    cache-option-6195a4d5c4372.jpg
  • Customer

    Posted by: Maason, Nov 18, 2021 at 00:58 (3 year ago)

    and here also. Please turn on it before and let me know your results
    Regards,
    Maason
    cache-option-2-6195a548474c2.jpg
  • Customer

    Posted by: cabreraluengo, Nov 18, 2021 at 17:39 (3 year ago)

    I have disabled preloading and now it works.
    Thank you.

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