Kutethemes

Customer

Posted by: Maason, Nov 10, 2021 at 17:03 (3 year ago)

Hi ghostsix
The cause maybe by your host, it has not enable the zip option. I would like to check on your site however i could not login wp-admin account. Please check and provide me again
Regards,
Maason

wp-admin-618bfb737a607.jpg
Customer

Posted by: ghostsix, Nov 11, 2021 at 14:35 (3 year ago)

I have resubmitted the login info
Customer

Posted by: Maason, Nov 11, 2021 at 16:13 (3 year ago)

The cause maybe by your host setting. Please change these values as the attachment file

testinfor-618d41345295e.jpg
Customer

Posted by: Maason, Nov 12, 2021 at 00:51 (3 year ago)

Hi ghostsix
Did you update these values yet? Do you have Cpanel account? Please provide via secret information box. I will help you
Customer

Posted by: Maason, Nov 12, 2021 at 01:15 (3 year ago)

Also, you can connect to your host provider, they will help to update this issue

extract-file-issue-618dc02d82c10.jpg
Customer

Posted by: ghostsix, Nov 12, 2021 at 11:16 (3 year ago)

I have changed the required values, please check again
Customer

Posted by: Maason, Nov 12, 2021 at 17:19 (3 year ago)

Hi ghostsix
You have not changed it. Please check and try again
https://www.templarstore.com/test.php

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