HomeSupport systemWordPressDukamarket Enabling "Elementor" for "Footer breaks image popup ...
  • Customer

    Enabling "Elementor" for "Footer breaks image popup on product page

    Posted by: pembo13 Nov 6, 2021 at 05:47 (3 year ago)
    After 4 hours of troubleshooting, I figured out that enabling the use of Elementor on the footer causes two separate popups to come up when you click an image.

    I created clean site with just your demo content to demonstrate: http://dukamarket.devpreviews.com/product/digital-blood-pressure-monitors/

    Click on the image to expand it, and you'll see that there are TWO popups.

    The screnshot shows the area where Elementor can be enabled on the Footer. However, without Elementor enabled on the footer... I can't actually edit the footer.
    Screenshot-2021-11-06-at-01-44-29-Elementor-‹-AMD-Home-Goods-—-WordPress-618617007a429.png
  • Customer

    Posted by: pembo13, Nov 6, 2021 at 05:48 (3 year ago)

    Please try this on your own demo site.
  • Customer

    Posted by: pembo13, Nov 6, 2021 at 06:11 (3 year ago)

    I thought I was okay just disabling it. But disabling it breaks my regular pages like the home page.
  • Customer

    Posted by: Maason, Nov 6, 2021 at 07:58 (3 year ago)

    Hi pembo13
    How is it? Could you pleaseprovide wp-admin + ftp accounts via secret information area? would like to check on your site and help you
    Regards,
    Maason
  • Customer

    Posted by: pembo13, Nov 10, 2021 at 19:04 (3 year ago)

    Hi Maason,

    Did you try what I recommend?

    Please don't make changes without informing me.
  • Customer

    Posted by: Maason, Nov 11, 2021 at 07:41 (3 year ago)

    Hi pembo13
    I check this domain: https://dev.amdhomegoods.com/p/000731 , it still works fine
    About this domain: http://dukamarket.devpreviews.com/product/digital-blood-pressure-monitors/ , the cause maybe by your setting or plugins, they are conflicted together.
    Please check again
    Regards,
    Maason
  • Customer

    Posted by: pembo13, Nov 11, 2021 at 18:04 (3 year ago)

    Hi Maason,

    http://dukamarket.devpreviews.com/product/digital-blood-pressure-monitors/ contains only the DukaMarket template, demo content, and installed plugins.

    I've added your account to that copy. I'm having the same issue there as I do on the dev site.
  • Customer

    Posted by: Maason, Nov 12, 2021 at 01:03 (3 year ago)

    Hi pembo13
    I sent your question to the author of theme, they will check and find out the cause.
    Dont worry, i will inform you soon whwn i got it.
    Have a nice day!
    Regards,
    Maason
  • Customer

    Posted by: Maason, Nov 12, 2021 at 02:40 (3 year ago)

    Hi pembo13
    Could you please provide FTP or Cpanel account? My coder wold like to check php codes and update it
    Waiting your reply..
    Maason
  • Customer

    Posted by: pembo13, Nov 14, 2021 at 05:43 (3 year ago)

    I've provided access to http://dukamarket.devpreviews.com/
  • Customer

    Posted by: Maason, Nov 14, 2021 at 14:34 (3 year ago)

    Thanks
    I sent to my coders, they will check and update on Monday
    Regards,
    Maason
  • Customer

    Posted by: Maason, Nov 17, 2021 at 01:34 (3 year ago)

    Hi pembo13
    The cause by Elementor Setting. I turned off the Image Lightbox option and it works now
    Please check your site again and let me know your results
    Regards,
    Maason
    sitesetting-61945c34d9fcd.jpg
  • Customer

    Posted by: pembo13, Nov 17, 2021 at 03:12 (3 year ago)

    Thanks, that fixes it.

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