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  • Customer

    Compare Products

    Posted by: jparlapalli Oct 6, 2021 at 09:09 (3 year ago)
    After adding two products for comparison, only one product is visible.
    Also the first product selected comes always first even after removing it unless clearing the cache in the browser.

    This might have happened after your last fix with the captcha issue. Maybe but not sure since we did notice the same before captcha fix.
    Screenshot-(74)-615d67b7c02b6.png
  • Customer

    Posted by: Maason, Oct 7, 2021 at 04:35 (3 year ago)

    Hi jparlapalli
    I sent to my coders, they will check and find out the cause
    I will inform you soon when it's updated
    Regards,
    Maason
  • Customer

    Posted by: Maason, Oct 7, 2021 at 08:23 (3 year ago)

    Hi jparlapalli
    It's updated. Please check your site again and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: jparlapalli, Oct 7, 2021 at 11:07 (3 year ago)

    Hi Maason,

    The issue with the single product displaying still persists despite adding more products for comparison.
    Step 1: add one product, displays the same product
    step 2: add next product, still displays the first product selected
    step 3: add third product still displays the first product
    step 4: remove the first product then all the remaining two products are displayed

    regards,
    Jithendra
  • Customer

    Posted by: Maason, Oct 8, 2021 at 01:22 (3 year ago)

    Hi jparlapalli
    The cause maybe by your server cache. Please check and clear it and let me know your result
    Regards,
    Maason
  • Customer

    Posted by: jparlapalli, Oct 8, 2021 at 10:16 (3 year ago)

    Hi Maason, We tried clearing both client (browser) and server cache but the problem still persists. Interestingly it works on IOS mobile, did not test other mobile browsers. Kindly check!
  • Customer

    Posted by: Maason, Oct 8, 2021 at 16:29 (3 year ago)

    It's the LiteSpeed Cache. Please contact to the author of this plugin or you can use other plugins as the Total cache, Rocket plugns
    Regards
    Maason
  • Customer

    Posted by: jparlapalli, Oct 12, 2021 at 11:26 (3 year ago)

    thank you we did as you suggested! it works now. You can close this ticket.
  • Customer

    Posted by: Maason, Oct 13, 2021 at 03:58 (3 year ago)

    Hi jparlapalli
    It's great. Thanks for using my theme.
    Have a nice day!
    Regards,
    Maason

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