• Customer

    Can not actived theme

    Posted by: hdkhien Sep 28, 2021 at 07:16 (3 year ago)

    Hello,

    Please help me I installed your theme but i can not active it

    Error: “There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.”

  • Customer

    Posted by: Maason, Sep 28, 2021 at 07:44 (3 year ago)

    Hi hdkhien
    Could you please provide your wp-admin + ftp or Cpanel account via secret information area? I would like to check on your site and help you.
    Regards,
    Maason
  • Customer

    Posted by: hdkhien, Sep 29, 2021 at 08:06 (3 year ago)

    Please fix and make document for this. because I need to remove and recreate VPS many time. because I am testing my product.

    can you give me more document for make demo. Because I need to make your demo but do not want to import your product
  • Customer

    Posted by: Maason, Sep 30, 2021 at 00:33 (3 year ago)

    Hi hdkhien
    Here it's my demo: https://new-boutique.kutethemes.net/ and documentation: https://new-boutique.kutethemes.net/documentation/
    If you have other questions, do not hesitate to contact me. I will help you.
    Regards,
    Maason
  • Customer

    Posted by: hdkhien, Sep 30, 2021 at 01:36 (3 year ago)

    But your document is not detail. I can not create my site like your demo.

    And now I can not install your theme. I do not see you do anything. I have send my account for you :(
  • Customer

    Posted by: Maason, Sep 30, 2021 at 01:57 (3 year ago)

    Hi hdkhien
    Could you please connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat and help you
    Regards,
    Maason
  • Customer

    Posted by: Maason, Sep 30, 2021 at 02:00 (3 year ago)

    Also your user or pasword, it's incorrect: https://prnt.sc/1u5x6i2

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