HomeSupport systemWordPressDukamarketsome fontawesome images are not displayed
  • Customer

    Posted by: Maason, Sep 28, 2021 at 02:36 (2 year ago)

    Hi Eloquence2020
    Could you please provide your wp-admin + FTP accounts via secret information area? I would like to check on your site and help you asap.
    Waiting your reply...
    Regards,
    Maason
  • Customer

    Posted by: Eloquence2020, Sep 28, 2021 at 12:16 (2 year ago)

    Hi!
    attached as secret information access credentials
  • Customer

    Posted by: Maason, Sep 29, 2021 at 03:53 (2 year ago)

    Hi Eloquence2020
    I have checked on your site and did not see these icons on product page. Did you remove them?
  • Customer

    Posted by: Eloquence2020, Sep 29, 2021 at 14:00 (2 year ago)

    Nothing has been removed, are they not supposed to be or come from fontaweosome? Or are they images that come from the Library?
    there are several icons that can be seen
  • Customer

    Posted by: Eloquence2020, Sep 29, 2021 at 14:10 (2 year ago)

    picture is attached
    imagen1-615473e685bbc.jpg
  • Customer

    Posted by: Maason, Sep 30, 2021 at 01:53 (2 year ago)

    Hi Eloquence2020
    Could you please provide this URL ? I would like to check directly and help you
    Can you connect to me via skype: mod.kutethemes@gmail.com ? It's faster
    Regards,
    Maason
  • Customer

    Posted by: Eloquence2020, Sep 30, 2021 at 12:46 (2 year ago)

    For example, in this link of a store, you do not see the icons of the seller's data
    http://marketplace.eloquence.cl/tienda/futbol-mania/

    And within any product in the share option the facebook icon is not seen either
    http://marketplace.eloquence.cl/productos/producto-de-prueba-05/
  • Customer

    Posted by: Maason, Oct 1, 2021 at 08:58 (2 year ago)

    Hi Eloquence2020
    I sent to coders and waiting their reply also. I wil inform you when it's done
    Regards,
    Maason
  • Customer

    Posted by: Maason, Oct 1, 2021 at 09:19 (2 year ago)

    It's updated. You should turn off this option as this link image before: https://prnt.sc/1uc3vk0 ( I did)
    Please check your site again and let me know your results
    Regards,
    Maason

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES