HomeSupport systemWordPressBoutiqueSample data failed
  • Customer

    Sample data failed

    Posted by: diworx Sep 27, 2021 at 07:16 (3 year ago)
    I cannot install demo database data, i get the following (popup) error:

    Download sample data package.
    Failed to download the selected sample data package 'elementor'.
  • Customer

    Posted by: Maason, Sep 27, 2021 at 08:15 (3 year ago)

    Hi diworx
    The cause maybe by your host setting. COuld you please provide your wp-admin + ftp or Cpanel accounts via secret information area? I would like to check on your host and help you.
    Have a nice day!
    Regards,
    Maason
  • Customer

    Posted by: diworx, Sep 27, 2021 at 08:35 (3 year ago)

    yes please find below
  • Customer

    Posted by: Maason, Sep 27, 2021 at 09:07 (3 year ago)

    Hi diworx
    Please check all accounts again, they do not wok
  • Customer

    Posted by: diworx, Sep 27, 2021 at 11:26 (3 year ago)

    For cpanel please try to login from the following address:

    https://www.pointer.gr/en/

    there is a login on top right, as soon as you login click on the "black8eu" username on the top right.

    Click on "Web Hosting" left menu option and then click on the "icon" next to "Bronze Hosting"

    Thats the only option to login to cpanel
  • Customer

    Posted by: Maason, Sep 27, 2021 at 15:20 (3 year ago)

    here it's th Cpanel account: https://prnt.sc/1tu5kx7 , it's incorrect
    the wp-admin account also: https://prnt.sc/1tu5pmi (https://black8.eu/wp-admin)
    Please check and provide me again
  • Customer

    Posted by: diworx, Sep 28, 2021 at 06:02 (3 year ago)

    Hello,

    As i mentioned earlier, please try to login from this website https://www.pointer.gr/en/ for cpanel access. Thats the only way. You can find instructions on my previous message.
  • Customer

    Posted by: Maason, Sep 28, 2021 at 08:16 (3 year ago)

    Hi diworx
    Could you please connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat and need more information from you.
    I tried many times but it still does not work
    Waiting your connection..
    Maason
  • Customer

    Posted by: diworx, Sep 28, 2021 at 11:43 (3 year ago)

    Is it possible to have Google meet meeting instead of skype?
  • Customer

    Posted by: diworx, Sep 28, 2021 at 11:46 (3 year ago)

    Ok i sent you Skype
  • Customer

    Posted by: Maason, Sep 29, 2021 at 00:55 (3 year ago)

    Hi diworx
    It's done. If you have other questions, do not hesitate to contact me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
    Thank you and Have a great day!
    Regards,
    Maason

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