• Customer

    Posted by: Maason, Sep 23, 2021 at 08:11 (3 year ago)

    Hi cakycake
    The cause maybe by your plugin setting. Let may coder check and remove it.
    I will inform you when ít's done.
    Regards,
    Maason
  • Customer

    Posted by: Maason, Sep 23, 2021 at 09:12 (3 year ago)

    Hi cakycake
    It's updated. Please check your site again and let me know your results
    Regards
    Maason
  • Customer

    Posted by: cakycake, Sep 23, 2021 at 13:04 (3 year ago)

    Hi Maason,

    Could you please bring everything back? my website is very mess up now. All my main pages is gone wrong.
    https://breakingpar.co.th/prg-originals/

    Best Regards,
    cake
  • Customer

    Posted by: cakycake, Sep 23, 2021 at 13:35 (3 year ago)

    I just want to remove only thumbnail for this effect but I still want to keep color and size. I think somehow we've misunderstanding. Your code may effect my other pages as attached pics. Please help me check asap.

    Thank you
    cake
  • Customer

    Posted by: Maason, Sep 24, 2021 at 02:19 (3 year ago)

    Hi cakycake
    It's updated. Please check and let me know your results.
    Have a nice day!
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Sep 24, 2021 at 03:24 (3 year ago)

    Hi Maason,

    Thank you for your help Maason! but some pages is still got a problem like this link below.
    https://breakingpar.co.th/prg-originals/ (error the whole page)
    https://breakingpar.co.th/peter-millar/ (all main pages have products 4 column 2 row but now it's only 2 column as attached pic.)

    usually I can change from the back end but now that function is gone.

    Best Regards,
    cake


  • Customer

    Posted by: Maason, Sep 24, 2021 at 07:54 (3 year ago)

    Hi cakycake
    The cause by your current theme, it's the WPbaker Page Builder template but you activating the Elementor. Please update the Elementor template if you want to use the Elementor before
  • Customer

    Posted by: cakycake, Sep 25, 2021 at 01:21 (3 year ago)

    Hi Maason,

    it's working now. Thank you for all your support.

    Best Regards,
    Cake
  • Customer

    Posted by: Maason, Sep 25, 2021 at 02:41 (3 year ago)

    Hi cakycake
    I am very glad when your problem is solved.
    If you have other questions, do not hesitate to contact me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
    Thank you and Have a great day!
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Sep 25, 2021 at 03:20 (3 year ago)

    I have already comment and rated. Thanks again Maason for the best support.
  • Customer

    Posted by: Maason, Sep 25, 2021 at 04:20 (3 year ago)

    Thank you very much!
    Have a nice weekend
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Sep 26, 2021 at 14:34 (3 year ago)

    Hi Maason,

    I have a little problem on the icon as attached...I don't know what happen why it show a square icon. Please advice.

    Thank you so much
    Cake
  • Customer

    Posted by: Maason, Sep 27, 2021 at 01:17 (3 year ago)

    Hi cakycake
    Did you add your key licenses to other domain? https://prnt.sc/1trqu5v.
  • Customer

    Posted by: cakycake, Sep 27, 2021 at 14:22 (3 year ago)

    Hi Maason,

    I have already added key licenses as attached pics...I don't understand why it shown shopping icon but it doesn't show wishlist icon ( as attached) also on the men's shoes page now it only laods 1 page with no button to navigate to next page 1,2,3 etc.. Thank you

    Regards,
    Cake
  • Customer

    Posted by: Maason, Sep 28, 2021 at 02:44 (3 year ago)

    Hi cakycake
    It still works fine from me. Please check again
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Sep 28, 2021 at 05:51 (3 year ago)

    Hi Maason,

    it still doesn't work as attached file...seem like most of icon doesn't show properly. I have check on few computer and device and they're all get the same problem. Thank you.

    Cake
  • Customer

    Posted by: Maason, Sep 28, 2021 at 09:49 (3 year ago)

    Hi cakycake
    I sent to my coders again. They will check and update it.
    I will inform your when it's done
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Sep 30, 2021 at 13:18 (3 year ago)

    Hi Maason,

    Any update on this one? Thank you

    Cake
  • Customer

    Posted by: Maason, Oct 1, 2021 at 09:14 (3 year ago)

    Hi cakycake
    Not yet. I am waiting also.
    Thank you very much!
    Regards,
    Maason
  • Customer

    Posted by: Maason, Oct 1, 2021 at 14:59 (3 year ago)

    Hi cakycake
    Did you customize on the main theme? Why dont you customize on the child theme? On my demo it still works fine. Please update theme package again.
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Oct 2, 2021 at 00:41 (3 year ago)

    Hi Maason,

    I haven't change or done anything. I don't know what happen but it's working proper now. Thank you so much for your help.
    Have a wonderful day!

    BR,
    Cake
  • Customer

    Posted by: Maason, Oct 2, 2021 at 01:34 (3 year ago)

    Please do on the child theme if you have any changes. Your changes wont be lost when the theme's updated in the future.
    Have a nice weekend!
    Regards,
    Maason

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