Kutethemes

Customer

send to friend captcha code

Posted by: jparlapalli Sep 22, 2021 at 15:01 (3 year ago)

where to i enable the captcha code and we need documentation of the theme

Capture-614b4557b5c2b.JPG

Customer

Posted by: Maason, Sep 22, 2021 at 15:27 (3 year ago)

Hi jparlapalli
It does not in the theme. Please study this plugin: https://wordpress.org/plugins/wp-captcha/ and hope it useful for you.
Reagrds,
Maason
Customer

Posted by: jparlapalli, Sep 23, 2021 at 05:43 (3 year ago)

we install the plugin but it not working.we are notr able to see tje documentation . it is not in theme and inside theme it show

https://kutethemes.com/cgi-sys/suspendedpage.cgi
Customer

Posted by: Maason, Sep 23, 2021 at 08:02 (3 year ago)

Hi jparlapalli
You have to customize if you install the capcha plugin. You can try other plugin as the attachment screnshot below. Here it's the documentaion
https://moozo.kutethemes.net/document/
Have a nice day!
Regards,
Maason

capcha-614c34833f79c.png
Customer

Posted by: jparlapalli, Sep 24, 2021 at 03:08 (3 year ago)

we install the captcha plugin.it does not show in product sen to friend popup
it not loaded the captcha on product share
other page captcha is working
Customer

Posted by: jparlapalli, Sep 24, 2021 at 04:33 (3 year ago)

captcha is working on other page but it not working product send to friend. we attached the screenshot.
Customer

Posted by: Maason, Sep 24, 2021 at 09:00 (3 year ago)

Hi jparlapalli
COuld you please provide your wp-admin + ftp accounts via secret information area? I will send to coders and hope they will check and help you
Regards,
Maason
Customer

Posted by: jparlapalli, Sep 25, 2021 at 12:42 (3 year ago)

We installed all possible plugins but it was not working. Now we uninstalled those plugins. I
Problem case:- In the product page after clicking the "Send this Product" we go to the "Send To a Friend" page, in that page Captcha is not working.
Customer

Posted by: Maason, Sep 27, 2021 at 01:33 (3 year ago)

Hi jparlapalli
I am really sory for delay reply because i do not work at the weekend. I sent your question to my coders, they will check and help you asap.
Have a nice day!
Regards,
Maason
Customer

Posted by: jparlapalli, Sep 29, 2021 at 13:36 (3 year ago)

what happen about captcha? it not working still now
Customer

Posted by: Maason, Oct 1, 2021 at 09:24 (3 year ago)

Hi jparlapalli
I shared a new theme package via your email. Please backup your site and update theme
Regards,
Maason
Customer

Posted by: Maason, Oct 1, 2021 at 09:26 (3 year ago)

To update the Moozo theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
Step 3: Click on the Moozo theme and then click Delete( look down in the right). NOTE: DO NOT delete the Moozo Child theme
Step 4: Return the dashboard choose Plugins then deactive the Ovic Adon Toolkit, Slider Revolution, Elementor or WPBakery Visual Composer and delete them.
Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
Step 6: Return the Plugins menus>>New>>and choose the Ovic Adon Toolkit (Slider Revolution, Elementor or WPBakery Visual Composer plugins are the same)>>Install>>and activate them.
Please do it and let me know.
Regards,
Maason
Customer

Posted by: jparlapalli, Oct 2, 2021 at 07:41 (3 year ago)

Kindly check our response in our private space. thanks
Customer

Posted by: Maason, Oct 2, 2021 at 23:50 (3 year ago)

Hi jparlapalli
When the theme's updated, it wont lost your database ( products, images,.... However it will be lost your changes if you did on the main theme) Did you customize on the main theme? Can you connect to me via skype: itsonla? I would like to live chat and need more information from you.
Regards,
Maason
Customer

Posted by: jparlapalli, Oct 5, 2021 at 06:58 (3 year ago)

Hello Maason, When are you available on skype? can we fix for today 05/10/2021 at 16:30 Indian standard time or 13:00 European Standard Time?
Customer

Posted by: jparlapalli, Oct 5, 2021 at 11:20 (3 year ago)

Hello Maason,
Thanks for your help fixing the captcha issue. However, once the customer wishes to send the product to a friend. Email header details and subject are hard coded as in the attachment. Where can we configure the sender details.

Currently it shows,
from: Moozo via srv249.main-hosting.eu
to: test.email@gmail.com
date: Oct 5, 2021, 1:43 PM
subject: Tinsico
mailed-by: srv249.main-hosting.eu

If configurable we will change it by ourselves. Kindly point to the section in wordpress where we can configure the sender details. We need to change the subject as well along with from address, mailed-by accordingly. Also the mail content if editable and configurable it will be helpful.

Screenshot-(73)-615c34e1bf85b.png
Customer

Posted by: Maason, Oct 7, 2021 at 01:50 (3 year ago)

Hi jparlapalli
It's changed. Please check on your mobile and let me know your results
Regards,
Maason

mobile-backgorund-615e527984b90.jpg
Customer

Posted by: jparlapalli, Oct 7, 2021 at 07:26 (3 year ago)

thanks it works now. can you point where it is configurable?
Customer

Posted by: Maason, Oct 8, 2021 at 01:29 (3 year ago)

We added these CSS codes into ACE Settingbox at the Ovic panel>>Theme Option>>General:
body div.ovic-menu-clone-wrap .ovic-menu-current-panel-title{
background-image: none;
}
and change the color at the Theme Option>>Headers>>Mobile>>Background Mobile as this link image: https://prnt.sc/1v8gdxm
Regards,
Maason

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