HomeSupport systemWordPressBoutiqueImportation problems
  • Customer

    Importation problems

    Posted by: Rzaouche Sep 20, 2021 at 18:34 (2 year ago)
    Hello,

    I contact you because i bought this template :

    https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/14799139

    After several tries my data importation for demo does not work, a lot of images are missing and the page home-34 that is the reason why i bought this theme does not appear in my list of pages.

    I tried many time to import your demo content but i ogten get an 503 error "Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

    Could you help me please, thank you in advance ?
  • Customer

    Posted by: Maason, Sep 20, 2021 at 22:54 (2 year ago)

    Hi Rzaouche
    The cause maybe by your host setting. I access to your site, it's too slow. Could you please provide your Cpanel account via secret information area? I would like to check on your host before and install theme for you. Also may i remove all your current database? I need fresh Wordpress only.
    Waiting your reply...
    Regards,
    Maason
  • Customer

    Posted by: Maason, Sep 20, 2021 at 23:09 (2 year ago)

    Hi Rzaouche
    Here it is: https://prnt.sc/1t0qk8j . You should increase your host memory to maximum values ( 512 MB or more) and try again
    here also: https://prnt.sc/1t0r3ft
    Please update these values and re-insatll theme again.
    Regards,
    Maason
  • Customer

    Posted by: Rzaouche, Sep 21, 2021 at 10:16 (2 year ago)

    hello again and thank you for your response.
    I increased my memory limit but the importation still doen't work after reinstallation of the theme (still the same 503 error)
    Thank you for your help
    Ryan
  • Customer

    Posted by: Rzaouche, Sep 21, 2021 at 10:26 (2 year ago)

    Well the importation worked after another try
    i got the images and the demo content but I still don't have the home-34 page
  • Customer

    Posted by: Rzaouche, Sep 21, 2021 at 10:39 (2 year ago)

    It's all good i got it now
    thank you for the help sir ;)
  • Customer

    Posted by: Maason, Sep 21, 2021 at 15:25 (2 year ago)

    Hi Rzaouche
    I am very glad when your problem is solved.
    If you have other questions, do not hesitate to contact me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
    Thank you and Have a great day!
    Regards,
    Maason

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