HomeSupport systemWordPressDukamarketshowing desktop home page in mobile
  • Customer

    showing desktop home page in mobile

    Posted by: bonaffaire Sep 17, 2021 at 11:18 (3 year ago)
    Hello,

    On browsing my website from mobile , it's showing the desktop homepage instead . Please help !.
  • Customer

    Posted by: Maason, Sep 17, 2021 at 13:36 (3 year ago)

    Hi bonaffaire
    The cause by your have not turn on Mobile Option. Please do follow this link image:https://prnt.sc/1skgs0d and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: bonaffaire, Sep 17, 2021 at 14:03 (3 year ago)

    its turn on the desktop home not showing only in home mobile
    duka-6144a02ceb22a.PNG
  • Customer

    Posted by: Maason, Sep 17, 2021 at 14:25 (3 year ago)

    Hi bonaffaire
    Could you please provide your wp-admin + ftp accounts via secret information area? I would like to check on your site and help you
    Reagrds,
    Maason
  • Customer

    Posted by: bonaffaire, Sep 17, 2021 at 14:32 (3 year ago)

    check the secret
  • Customer

    Posted by: Maason, Sep 17, 2021 at 15:01 (3 year ago)

    Hi bonaffaire
    Did you customize this theme? Why dont you do on the child theme? I need help from coders, they will check and reply to you asap.
    Regards,
    Maason
  • Customer

    Posted by: bonaffaire, Sep 17, 2021 at 15:27 (3 year ago)

    i don't customize this theme , i think that the plugin wp-rocket has blocked some file of js , please fix this issue
  • Customer

    Posted by: Maason, Sep 17, 2021 at 17:22 (3 year ago)

    Hi bonaffaire
    Please provide the FTP or Cpanel account via secret information area. My coder will check and find out the cause
    Regards,
    Maason
  • Customer

    Posted by: Maason, Sep 18, 2021 at 09:19 (3 year ago)

    Hi bonaffaire
    The cause by your setting. Please activate the Enable Caching for mobile as the attachment file and let me know your results
    Have a nice weekend!
    Regards,
    Maason
    rocket-setting-6145af29448a0.png
  • Customer

    Posted by: bonaffaire, Sep 20, 2021 at 08:44 (3 year ago)

    the problem was resolved , Thank You :)
  • Customer

    Posted by: Maason, Sep 20, 2021 at 23:03 (3 year ago)

    Hi bonaffaire
    I am very glad when your problem is solved.
    If you have other questions, do not hesitate to contact me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
    Thank you and Have a great day!
    Regards,
    Maason

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