• Customer

    Ombee theme's header search bar don't work with existing products

    Posted by: Rbabayev Aug 24, 2021 at 08:21 (2 months ago)
    Hi kutethemes team,
    This is my urgent message. I will need to fix fast please:
    I am facing a problem with "Ombee theme" Which is the products search bar of the header. Check attachment
    Already, I have such title-related products. But I did not get any results in the search bar :
    https://prnt.sc/1qgo50i
    https://prnt.sc/1qgo5zf

    Event Same thing of your demo / live site
    https://prnt.sc/1qgo7u0
    https://prnt.sc/1qgo899

    EXISTING PRODUCTS CANT FIND OUT THEIR PRODUCTS ON SEARCH BAR.

  • Customer

    Posted by: Maason, Aug 24, 2021 at 19:27 (2 months ago)

    Hi Rbabayev
    Could you please provide your wp-admin + ftp accounts via secret information area? I would like to check on your site and update it
    Regards,
    Maason
  • Customer

    Posted by: Rbabayev, Aug 25, 2021 at 00:07 (2 months ago)

    Check secret inforation please
  • Manager

    Posted by: Maason, Aug 25, 2021 at 16:09 (2 months ago)

    Hi Rbabayev
    I sent your issue to the author of theme and i am waiting the answer from them also.
    Please wait... I will inform you when it's updated.
    Regards,
    Maason
  • Manager

    Posted by: Maason, Aug 25, 2021 at 16:22 (2 months ago)

    Hi Rbabayev
    I tested wwith other products, it still works fine
    Also i did not see the FACE POWDER HIGHLIGHTER product on your site. Please check again
    Regards,
    Maason
  • Customer

    Posted by: Rbabayev, Aug 25, 2021 at 18:47 (2 months ago)

    Should show here Dropdown list of products: https://prnt.sc/1qie48a
  • Customer

    Posted by: Rbabayev, Aug 25, 2021 at 18:48 (2 months ago)

    Thanks
  • Manager

    Posted by: Maason, Aug 26, 2021 at 14:10 (2 months ago)

    Hi Rbabayev
    I sent to coder and waiting his answer.
    I will inform you when it's done.
    Regards,
    Maason

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