• Customer

    Theme problem - slider revolution & sub-header

    Posted by: diamonddm Aug 23, 2021 at 08:28 (2 months ago)
    Hello,

    I have purchased and installed the theme into my website. And also installed entire demo content in it. But there are several problems.

    First, in the homepage. I used home-05 demo. And every time I refresh the homepage, the slider revolution width and height are not fit to screen shown in attachment. It will fixed only after I zoom in or out the page or enter inspection mode. How to fix this part so the slider revolution will always be in fit screen size?

    Secondly, my website will be in two languages. I will install the plugin - WPML later on. How can I add the language switcher in the sub-header right after the "cart" button?

    Best regards.

  • Customer

    Posted by: Maason, Aug 24, 2021 at 01:39 (2 months ago)

    Hi diamonddm
    Could you please provide your wp-admin + FTP accounts via secret information area? I would like to check directly on your site and guide you.
    Regards,
    Maason
  • Customer

    Posted by: diamonddm, Aug 24, 2021 at 04:11 (2 months ago)

    Hello Maason,

    Thank you for your reply. Can you provide your email? So I can assign a WordPress user account for you. And is it neccessary to provide FTP account? As there are other company information inside. Can you try to look for it through wp-admin first?
    Thanks
  • Manager

    Posted by: Maason, Aug 24, 2021 at 07:08 (2 months ago)

    Hi diamonddm
    You can input your wp-admin + ftp accounts into the secret information box, it's security. I am sure about that. Please provide asap. I will check and reply you soon
    Regards,
    Maason
  • Customer

    Posted by: diamonddm, Aug 24, 2021 at 18:11 (2 months ago)

    I have sent the wp-admin info in the secret information.
  • Manager

    Posted by: Maason, Aug 25, 2021 at 17:22 (2 months ago)

    Hi diamonddm
    I sent your questions to my coder, he will check and guide us soon
    Regards,
    Maason
  • Manager

    Posted by: Maason, Aug 26, 2021 at 14:35 (2 months ago)

    Hi diamonddm
    It's updated, please check your site again and let me know your results
    Regards,
    Maason

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