• Customer

    Posted by: Maason, Aug 23, 2021 at 18:59 (2 months ago)

    Hi farajgeek
    Could you describe more detail by screenshot? What do you want to do? Where is it? and then i will check on your site and help you.
    Regards,
    Maason
  • Customer

    Posted by: farajgeek, Aug 24, 2021 at 22:14 (2 months ago)

    I SENT PIC
  • Manager

    Posted by: Maason, Aug 25, 2021 at 15:19 (2 months ago)

    Hi farajgeek
    I could not login your site: https://prnt.sc/1qi3ini
    Please check and provide me again.
    - About the logo issue: The cause by your setting. You have to turn off the Enable Metabox Option at the Dashbard>>Pages>>Edit your home front page>>General before and then replace your logo at the Ovic Panel>>Theme Option>>Generals>>Logo
    -About the left and right Topbar: You can repace at the Appearance>>Menus>> as this link image: https://prnt.sc/1qi3wla
    Please provide wp-admin account again if it does not work.
    Regards,
    Maason
  • Customer

    Posted by: farajgeek, Aug 26, 2021 at 09:19 (2 months ago)

    setting. You have to turn off the Enable Metabox Option at the
    Where can I find this I searched and did not find it
    Send a picture

    I used the ways you say
    But it does not work on all pages home 2 - home 3 ... no work
    only the first page home 1
    There is another problem that suddenly appeared
    When I go to the product page, the slider remains and is part of the main page
  • Manager

    Posted by: Maason, Aug 26, 2021 at 14:42 (2 months ago)

    Hi farajgeek
    You have turn off the Enable Metabox Optopn on the Home2,3 also
    About issue on product page: The cause by this theme, it's not support for RTL site. Let me contact to the author of theme and reply you soon
    Regards,
    Maason
  • Manager

    Posted by: Maason, Aug 26, 2021 at 14:48 (2 months ago)

    Is it: https://prnt.sc/1qjznbb and https://prnt.sc/1qjzq75 ???
  • Customer

    Posted by: farajgeek, Aug 27, 2021 at 15:29 (2 months ago)

    SEE PIC
    https://support.kutethemes.com/public/uploads/attachment/fursashop.com-61256f54a2e97.png

    I don't know how to tell you
    I'm in awe
    I said that the home1 is not a problem
    And when you try to switch to home2 or home3 it doesn't work
    I sent you a picture to show it
    I sent you the error
    And you send me something else
    Did you read my message or not?
  • Manager

    Posted by: Maason, Aug 27, 2021 at 23:53 (a month ago)

    Hi farajgeek
    Please provide your wp-admin account again, it's incorrect username or password . I would like to check on your site and guide you soon
    Regards,
    Maason
  • Manager

    Posted by: Maason, Aug 27, 2021 at 23:59 (a month ago)

    Hi farajgeek
    I tried login your site and it works now
    -You have to turn off the Enable Metabox Option at the Dashbard>>Pages>>Edit your home front page>>General https://prnt.sc/1qn6djp ( you can do the same on home 3)
  • Manager

    Posted by: Maason, Aug 28, 2021 at 00:03 (a month ago)

    After that you can change your header at the Theme Option as this link: https://prnt.sc/1qn6lyd
    and replace the topbar menu as this link image: https://prnt.sc/1qi3wla
    Regards,
    Maason
  • Manager

    Posted by: Maason, Aug 28, 2021 at 09:11 (a month ago)

    Hi farajgeek
    How's your site? Does it work yet? You have to turn of the Enable MetaBox Option on your current front page before
    Please connect to me if you have any questions. I will check and help you asap.
    Regards,
    Maason
  • Manager

    Posted by: Maason, Aug 29, 2021 at 00:45 (a month ago)

    Hi farajgeek
    Also you should choose the right your baner page. You should not choose Home 2 page as the attachment file, it's the cause your page is not good
    Do you have other questions about your site?
    Have a nice weekend!

    Maason
  • Customer

    Posted by: farajgeek, Aug 30, 2021 at 10:39 (a month ago)

    You talk to me and I know what you mean
    Secrets and subtleties of your template that no one knows but you
    And when you ask me to modify anything, you have to send the method with pictures
    Unfortunately, time was very important, and the time that the client gave me to finish the modifications has expired
    If there is no help library for your template details you will lose customers
    Unfortunately, I promised the customer several times to end the problems, and unfortunately I took a lot of time. I could not make new promises
    And within days, there will be a new special template of their choice
    I failed to convince the client of your template because of problems
    I will try to build your template for another store
    Sorry to say that.. bye now
  • Manager

    Posted by: Maason, Aug 30, 2021 at 21:40 (a month ago)

    Hi farajgeek
    Thanks. Please connect to us when you have any questions. We will check and help you asap.
    Have a nice day!
    Maason

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